42 U41858-J-Z126-2-76
Troubleshooting
No image is displayed on the monitor:
The monitor display looks strange:
Monitor cannot be adjusted:
Symptom Cause Action
The power LED is out. The power is not turned on. Press the power button.
The monitor does not function
correctly after being turned on.
Notify Customer Support.
The power LED is orange. Or,
when the MENU/SELECT button
is pressed, the message "Signal
Going to Sleep" is displayed.
The server is in standby mode.
The monitor is incorrectly
connected to the server.
Notify Customer Support.
The power LED lights but no image
is displayed on the monitor.
The rack console was turned
on after the server was turned
on.
Turn on the device at the same
time as or before you turn on
the server.
The monitor is incorrectly
connected to the server.
Notify Customer Support.
The screen flickers. The monitor is incorrectly
connected to the server.
Notify Customer Support.
Symptom Cause Action
Grid screen that flickers. The monitor is unfocused. Adjust the focus of the monitor.
Vertical stripes are visible. Monitor adjustment is not
correct.
Adjust the clock, and then
adjust the display position.
Sometimes no images are
displayed on the monitor.
The monitor is incorrectly
connected to the server.
Notify Customer Support.
Letter weights are different across
the monitor.
Focus or clock adjustment is
not correct.
Adjust the clock, and then
adjust the display position.
Symptom Cause Action
Automatic adjustment using the
AUTO/EXIT button does not work
and the following message is not
displayed:
"AUTO Processing"
Automatic adjustment was
performed with an extremely
dark monitor
background/image.
Make the monitor image as
bright as possible, and then
press the AUTO/EXIT button
to redo automatic adjustment.