Fujitsu Stylistic Q702 User Manual

58 - Troubleshooting
Tablet is not responding to
the pen
System may have crashed. If the Hybrid Tablet does not respond to the pen, connect an external keyboard to the
system to see if it responds to keyboard commands. If the system doesn’t respond to
a keyboard, the application or system may have crashed, and it may be necessary to
reboot the system. If the system responds to a keyboard but not to a pen, contact
your local help desk or reseller, or call Fujitsu Service and Support at 1-800-8Fujitsu
(1-800-838-5487) for further assistance.
Memory Problems
Your System screen in the
Control Panel doesn’t show
correct amount of memory.
You have a memory failure. Check for Power On Self Test (POST) messages. See “Power On Self Test Messages” on
page 62.
USB Device Problems
Your system doesn’t recog-
nize a USB device you
installed, or the device
doesn’t work properly.
The device is not properly
installed.
Remove and re-install the device.
The device may have been
installed while an application
was running, so your system is
not aware of its installation.
Close the application and restart your Hybrid Tablet.
Your device may not have the
correct software driver active.
See your software documentation and activate the correct driver.
Power Failures
You turn on your Hybrid Tab-
let and nothing seems to
happen.
The installed battery is com-
pletely discharged or there is no
power adapter installed.
Check the Status Indicator Panel to determine the presence and condition of the bat-
tery. See “Status Indicator Panel” on page 20. Install a charged battery or a Power
adapter.
The battery is installed but is
faulty or very low.
When the battery reaches a critically low level, the system is forced into Sleep mode
to avoid a total system power failure. To correct this problem, either connect an exter-
nal power supply (such as the AC adapter), or install a charged battery in the tablet.
System is at a critical thermal
limit.
To avoid damage to heat-sensitive components, the system enters sleep mode when
it gets too hot. System operation cannot be resumed until the Hybrid Tablet cools off
to a tolerable temperature. Move the Hybrid Tablet to a cooler location.
Problem Possible Cause Possible Solutions

Fujitsu Stylistic Q702 Specifications

General

Form factor	Convertible (Detachable)
Product type	Hybrid (2-in-1)
Product color	Silver
Bus type	DMI
Stepping	L1
Tjunction	105 °C
Processor cache	3 MB
Processor cores	2
Processor model	i3-3227U
System bus rate	5 GT/s
Processor family	Intel® Core™ i3
Processor series	Intel Core i3-3200 Mobile Series
Processor socket	BGA 1023
Processor threads	4
Processor codename	Ivy Bridge
Processor frequency	1.9 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	17 W
CPU multiplier (bus/core ratio)	19
Maximum number of PCI Express lanes	16
GPS (satellite)	Yes
Motherboard chipset	Intel® QM77 Express
Internal memory	4 GB
Memory clock speed	1600 MHz
Internal memory type	DDR3-SDRAM
Maximum internal memory	- GB
Memory layout (slots x size)	1 x 4 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
Storage media	SSD
Total storage capacity	128 GB
Compatible memory cards	SD, SDHC, SDXC
Number of SSDs installed	1
Display diagonal	11.6 \
Touch technology	Multi-touch
Touchscreen type	Capacitive
Display brightness	400 cd/m²
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Maximum resolution	1920 x 1200 pixels
On-board graphics card ID	0x166
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 4000
On-board graphics card family	Intel® HD Graphics
On-board graphics card base frequency	350 MHz
On-board graphics card dynamic frequency (max)	1100 MHz
Audio system	Realtek ALC269
Rear camera resolution (numeric)	5 MP
3G standards	HSDPA, HSUPA, UMTS
Wi-Fi standards	802.11a, 802.11b, 802.11g
Bluetooth version	4.0
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile network generation	3G
Charging port type	DC-in jack
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
eSATA/USB 2.0 ports quantity	0
Keyboard layout	-
Trial software	McAfee Internet Security
Pre-installed software	Adobe Reader
Operating system installed	Windows 8 Pro
Processor code	SR0XF
Processor ARK ID	72057
Processor package size	31 x 24 (BGA1023) mm
Supported instruction sets	AVX
Intel Identity Protection Technology version	1.00
Battery capacity	3150 mAh
Battery life (max)	4.12 h
Battery recharge time	4.2 h
Number of battery cells	3
AC adapter power	60 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
AC adapter output current	3.16 A
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 85 %

Weight and Dimensions

Depth	195 mm
Width	302 mm
Height	12.7 mm
Weight	850 g