Make sure the camera is powered on and in the correct
mode
For the E8P, E8PCF and E8PWF, format the SD card in the
camera or replace the SD card, since the SD card is a
storage media and sometimes it might be unstable
Check battery power level if night vision seems not to be
working as expected
For the E8P, E8PCF and E8P Max, the dark background of
night images is usually caused by strong reflections from the
obstacles close to the camera. To get the best night image,
please remove close-up obstacles (such as walls or tree
trunks) in front of the camera as possible, or adjust the
installation position of your camera to avoid these obstacles
(Figure 18)
Figure 18: Avoid close-up obstacles in front of the camera
If your unit is still having trouble, please contact us, providing
us with your order number, or check the website to determine
that you are using the latest firmware and app. Please be
assured we will make the things right for you.
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