Why is the charging power too low on my GARO Battery Charger?
The charging power might be low due to load balance and thermal derating. Check the power and current status in the GARO Connect app to see the signalled current that the charging station allows the EV to use.
What to do if there is no charging power but the indication light shows a blue blinking light on my GARO Battery Charger?
Check the power and current status in the GARO Connect app. The signalled current, that the charging station allows the EV to use, can be reduced due to load balance and thermal derating. This information is also available in the GARO Connect app.
What to do if the indication light shows a blinking red light on my GARO Battery Charger?
First, disconnect the EV. Then, reset the circuit breaker. If these steps don't resolve the issue, discontinue using the charging station and contact the installer or GARO support.
What does it mean if the indication light shows a fixed red light on my GARO Battery Charger?
The charging station may be deactivated by the owner through the Garo Connect app, or, in the case of a Pro CS, deactivated by an external enable signal.
What should I do if the indication light shows a slow blinking yellow light on my GARO Battery Charger?
Before starting the charging process, check the Type 2 connectors. If the charging process has stopped, remove the charging cable from the Type 2 outlet. After authentication, connect the EV.
How to fix no light on the indication light on the GARO Battery Charger?
Check the power supply to the charging station. Note that startup can take up to 2 minutes. Also, check the light intensity setting; if it's set near 0, the light may not be visible.
Why is the charging power too low on my GARO Automobile Battery Charger?
The charging power might be low due to load balance and thermal derating. You can check the power and current status in the GARO Connect app to see the signalled current that the charging station allows the EV to use.
What to do if GARO Automobile Battery Charger shows a blinking red light?
Disconnect the EV. Reset the circuit breaker. If these steps don't resolve the issue, stop using the charging station.
Why is the indication light showing a fixed red light on my GARO Automobile Battery Charger?
The charging station is deactivated by the owner using the Garo Connect app, or a Pro charging station is deactivated by an external enable signal. For example, the charging station might be scheduled by the owner and is not active/available for charging at the moment.
How to fix no light on my GARO Automobile Battery Charger?
Check the power supply to the charging station. Note that startup can take up to 2 minutes. Also, check the light intensity setting; if it's set near 0, the light may not be visible.
General| Brand | GARO |
|---|---|
| Model | ENTITY PRO |
| Category | Automobile Battery Charger |
| Language | English |
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