Why is the charging power too low on my GARO Battery Charger?
The charging power might be low due to load balance and thermal derating. Check the power and current status in the GARO Connect app to see the signalled current that the charging station allows the EV to use.
What to do if there is no charging power but the indication light shows a blue blinking light on my GARO Battery Charger?
Check the power and current status in the GARO Connect app. The signalled current, that the charging station allows the EV to use, can be reduced due to load balance and thermal derating. This information is also available in the GARO Connect app.
What to do if the indication light shows a blinking red light on my GARO Battery Charger?
First, disconnect the EV. Then, reset the circuit breaker. If these steps don't resolve the issue, discontinue using the charging station and contact the installer or GARO support.
What does it mean if the indication light shows a fixed red light on my GARO Battery Charger?
The charging station may be deactivated by the owner through the Garo Connect app, or, in the case of a Pro CS, deactivated by an external enable signal.
What should I do if the indication light shows a slow blinking yellow light on my GARO Battery Charger?
Before starting the charging process, check the Type 2 connectors. If the charging process has stopped, remove the charging cable from the Type 2 outlet. After authentication, connect the EV.
How to fix no light on the indication light on the GARO Battery Charger?
Check the power supply to the charging station. Note that startup can take up to 2 minutes. Also, check the light intensity setting; if it's set near 0, the light may not be visible.
Why is the charging power too low on my GARO Automobile Battery Charger?
The charging power might be low due to load balance and thermal derating. You can check the power and current status in the GARO Connect app to see the signalled current that the charging station allows the EV to use.
What to do if GARO Automobile Battery Charger shows a blinking red light?
Disconnect the EV. Reset the circuit breaker. If these steps don't resolve the issue, stop using the charging station.
Why is the indication light showing a fixed red light on my GARO Automobile Battery Charger?
The charging station is deactivated by the owner using the Garo Connect app, or a Pro charging station is deactivated by an external enable signal. For example, the charging station might be scheduled by the owner and is not active/available for charging at the moment.
How to fix no light on my GARO Automobile Battery Charger?
Check the power supply to the charging station. Note that startup can take up to 2 minutes. Also, check the light intensity setting; if it's set near 0, the light may not be visible.
General| Brand | GARO |
|---|---|
| Model | ENTITY PRO |
| Category | Automobile Battery Charger |
| Language | English |
Describes installation and use of the Entity Pro product, and the Entity Balance Load Interface installation.
Describes the GARO charging station for electrical vehicles, including features and definitions.
Specifies the product's intended use for electrical vehicle charging only.
Provides contact information for GARO in various countries for support and inquiries.
Defines safety terms like WARNING, CAUTION, and NOTE used in the manual.
Provides critical safety warnings and instructions that must be read and understood before installation.
Illustrates and describes the components of the GARO Entity charging station system.
Details the components included in the charging station kit and individual parts.
Presents the different product variants of the Entity Pro charging station.
Provides a detailed diagram and list of parts for the GARO Entity charging station.
Shows the physical dimensions of the charging station and installation bracket.
Ensures that proper training is provided for the installation.
Specifies that only certified installers or technically skilled persons should perform installation.
Lists essential personal protective equipment (PPE) required for installation safety.
Guides the planning process for installation, including location, access control, and power supply.
Explains how to generate and use an installation code as a key for location access.
Ensures the delivered product package is complete and correct.
Confirms that all necessary tools for the installation are available.
Confirms the availability of all required installation materials.
Guides the decision on internet connection type for the installation.
Details methods for connecting multiple charging stations, including daisy-chaining.
Presents common scenarios for connecting multiple charging stations based on distance and obstacles.
Explains the workflow for forming internet connectivity paths and DLM structures.
Provides guidelines for selecting the optimal installation position for the charging station.
Explains the process of installing cables for the GARO Entity, supporting different voltage systems.
Step-by-step instructions for securely mounting the installation bracket to a wall.
Explains how to connect the power cable wires to the terminal block for different installation types.
Instructions for connecting a second power cable in a daisy-chain configuration.
Guides the preparation of the installation bracket for an Ethernet cable.
Instructions for preparing the installation bracket with a second Ethernet cable for multiple units.
Explains how to connect the charging station to the internet using a SIM card and modem.
Guides the installation of the control cable into the installation bracket.
Instructions for changing the position of the Type 2 outlet or fixed cable on the charging unit.
Provides steps for testing the power connection, including visual inspection and PE continuity.
Instructions for installing a protection cover to protect the installation bracket.
Guides the attachment of the charging unit to the installation bracket.
Provides steps for performing a final functionality test of the charging station.
Instructions for mounting and locking the front cover of the charging unit.
Explains the concept of Dynamic Load Management (DLM) for load balancing.
Provides an overview of the installation for the GARO Entity Balance Basic load interface.
General instructions for installing the load interface unit into an electrical cabinet.
Outlines the standard startup process for owners and installers using the GARO Connect app.
Explains the meaning of various icons used within the GARO Connect app interface.
Provides instructions for the owner to prepare for the installation using the GARO Connect app.
Provides instructions for installers to prepare for installation using the GARO Connect app.
Instructions on how to connect and charge an electrical vehicle.
Explains the meaning of different light indications on the charging station.
Instructions on how to schedule charging times using the GARO Connect app.
Provides procedures for stopping the charging process.
Instructions for cleaning the exterior of the charging station.
Guidance on performing visual checks for damages on the charging station and its components.
Instructions for performing a factory reset, recommended only as a last resort.
Details how to perform an earth fault test twice a year.
Instructions for resetting the charging station after a minor ground fault.
Procedures for resetting a tripped circuit breaker due to earth fault, short circuit, or overload.
Provides instructions for replacing a damaged or faulty charging unit.
Explains PME protection and actions to take if a fault is detected.
Emphasizes owner responsibility for safe installation and service agreements.
States that all repair work must be done by GARO approved service centers.
Provides solutions for common problems related to the charging station's indication light.
Lists the technical specifications for the GARO Entity Pro charging station.
Lists the technical specifications for the load interface unit.
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