7 TROUBLESHOOTING
7.1 TROUBLESHOOTING
Problem Solution
No light on the indication light on the charging station.
Do a check of the power supply to the charging station.
Startup takes approximately up to 2 minutes.
Do a check of the light intensity setting. If the light
intensity is set near 0, it results in no visible light.
The indication light shows a blinking red light (0.5 Hz).
Disconnect the EV.
Let the owner do a reset of the circuit breaker. Refer to
6.6 To do a reset of a tripped circuit breaker , page 90.
If the above measures to not help, do not use the
charging station. Contact the installer or GARO support.
The indication light shows a fixed red light.
The charging station (CS) is deactivated by the owner
using the Garo Connect app or a Pro charging station is
deactivated by an external enable signal. Example: A
charging station is scheduled by by the owner. The
charging station indicates a red light when not active, as
the charging station is not at that moment available for
charging.
The indication light shows a slow blinking yellow light.
Before starting the charging process, do a check of the
Type 2 connectors.
If the charging process is stopped, remove the charging
cable from the Type 2 outlet.
Once authentication is received, connect the EV.
Version: 1.3 93
Troubleshooting
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