You can call Garrett’s Customer Service Department
at 1-800-234-6151 (U.S.A.) or 1-972-494-6151
(Outside U.S.A.) if you have further questions.
Please allow approximately one week for Garrett
technicians to examine and repair your detector
after they receive it; plus another week for return
shipping. All equipment will be returned via UPS or
parcel post, unless written authorization is given by
you to ship collect by air parcel post, UPS Blue (air)
or air freight.
International Customers
It is recommended that international customers
contact their local dealer for repairs and warranty
service to avoid the high costs of international
shipping rates. If you do not know where to locate
your local dealer please contact the Garrett factory
by calling 1-972-494-6151 or e-mail us at security@
garrett.com.
37
CSI 250
2. Contacted your dealer, particularly if you are not
familiar with the CSI 250 detector.
3. Included a letter that fully describes the problem
and conditions under which they occur.
4. Included your name, agency, address and a
phone number where you can be reached between
8:30 a.m. and 4 p.m., C.S.T.
5. Carefully packed the detector in its original
shipping box or other suitable box. Make certain
that proper insulation or packing material is used to
secure all parts. Do not ship stems or headphones,
unless they are a part of the problem. Be certain to
return all coils. Ship to:
Garrett Metal Detectors
Repair Department
1881 W. State Street
Garland, Texas 75042
36
Garrett Metal Detectors
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