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Model No. 043-6127-2/043-6128-0/043-6129-8/043-6130-2/043-6131-0/043-5499-2 | Contact us: 1-800-268-6591
Troubleshooting
• The current air conditioner replaced an older model. The use of more effcient
components may cause the air conditioner to run longer than an older model,
but the total energy consumption will be less. Newer air conditioners do not emit
the” blast” of cold air you may be accustomed to from older units, but this is not
an indication of lesser cooling capacity or effciency. Refer to the effciency rating
(EER) and capacity rating (in Btu/h) marked on the air conditioner.
• The air conditioner is in a heavily occupied room, or heat producing
appliances are in use in the room. Use exhaust vent fans while cooking or
bathing and try not to use heat-producing appliances during the hottest part
of the day. Portable air conditioners are designed as supplemental cooling to
local areas within a room. A higher capacity air conditioner may be required,
depending on the size of the room being cooled.
AIR CONDITIONER RUNS FOR A SHORT TIME ONLY, BUT ROOM IS NOT COOL
• Set temperature is close to room temperature. Lower set temperature. See
“Portable Air Conditioner Use”.
AIR CONDITIONER RUNS, BUT DOES NOT COOL
• The flter is dirty or is obstructed by debris. Clean the flter.
• Air outlet is blocked. Clear air outlet.
• Set temperature is too high. Lower set temperature.
AIR CONDITIONER CYCLES ON AND OFF TOO MUCH OR DOES NOT COOL
• The air conditioner is not properly sized for your room. Check the cooling
capabilities of your portable air conditioner. Portable air conditioners are
designed as supplemental cooling to local areas within a room.
• The flter is dirty or is obstructed by debris. Clean the flter.
• There is excessive heat or moisture (open container cooking, showers, etc.)
in the room. Use a fan to exhaust heat or moisture from the room. Try not to use
heat-producing appliances during the hottest part of the day.
• The louvers are blocked. Install the air conditioner in a location where the
louvers are free from curtains, blinds, furniture, etc.
Troubleshooting
DISPLAY ERROR CODE
• If the unit displays error code E5, it is water full in the unit, you should drain the
water, see “Draining the air conditioner”. After draining, you can operate and use
the unit again.
• If the unit display error code E1/E2/E3/E4/EA, please contact customer service.
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