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SOLVING PROBLEMS
Most problems during use can be solved easily. Use the hints in the following table
as an assistance.
Problem The Possible Reason The Easy Solution
After switching on the
appliance, you notice
a burnt smell. May be,
some smoke escapes from
under the heating plates.
The appliance is heated
for the very first time.
In this case, this is normal and no need to concern.
Prepare the appliance for the very first operation (see:
‘Before First Use’). Ensure good ventilation.
Steam and odours escape
from your food during
baking.
This is normal and no need to concern. Ensure to remove
your food in time.
The heating plates are
polluted.
Immediately unplug the appliance and leave the appli-
ance cool down. Then thoroughly clean the heating plates
of the base and lid (see: ‘Care and Cleaning’).
A severe problem
occurred.
Immediately unplug the appliance and leave the appli-
ance cool down. Get in contact with your vendor.
You cannot open the lid. The lid is still locked to
the base.
Pull out the lower edge of the dark locking bar in the
centre of the handle, while moving the lid up. Do not use
violence! The lid engages automatically, whenever you
close the lid.
You cannot close the lid
completely. The locking bar
does not engage.
The currently baked porti-
on of food is too thick.
Possibly, you can bake your food with the lid open.
However, keep in mind, that the upper side will not be
baked with this method. Take out an appropriate amount
of food. Then try again. Bake bread slices and toppings
for sandwiches separately.
Unexpectedly, the appliance
does not work any longer.
The overheat protection
has been triggered.
For your safety, the appliance switches off completely,
when overheating of the heating plates occurs (see: ‘Pro-
perties of Your Design Sandwichmaker’). Get in Contact
with your vendor for examination and repair.
The connection to the
power supply is inter-
rupted.
Ensure that the power cord is still connected to the power
outlet. When using an extension cord, check the connec-
tions of the extension cord too. Ensure that the power
outlet used is still live. Connect a lamp. Always ensure
that nobody gets entangled in the power cord or pulls at
the power cord. Avoid overloading the power outlet used.
Do not let the coupling hang down freely from the table
(see: ‘Technical Specifications’ and ‘Important Safegu-
ards for Electrical Appliances’).
A severe problem
occurred.
Immediately unplug the appliance. Contact your vendor
for examination and repair.
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