Troubleshooting
Digitizer Remote Display
Digitizer Remote Display is an application running on the processing station.
To verify if the Digitizer Remote Display is running, check if the Digitizer Remote Display icon
is present in the Windows taskbar:
?
To start the Digitizer Remote Display, go to the Windows Start menu > Startup and click
DigitizerRemoteDisplay.
The Digitizer Remote Display dialog contains information about the status of the CRxVision.
1
2
3
4
5
1 Status or error message
2 Status or error code. If the error message instructs to call service, this error code needs
to be forwarded to the service engineer.
3 Date and time of the message
4 Button to confirm the message
5 Connection status and IP address
Connection Problems
In case the status indicator of the CRxVision is blinking red, the user should look at the
“status” of the Digitizer Remote Display to decide whether CRxVision internal problems or
connection problems occurred.
If an error message is displayed on the acquisition station, the user is informed which actions
to perform to solve the problem.
In case no error message is displayed on the screen, a connection problem occurred.
The status indicator is either fast or triple red blinking.
Status
Indicator
CRxVision Status Meaning
Fast red
blinking
( 3 / sec.)
No connection to the
Digitizer Remote Display
Scanning is not possible as the Digitizer Remote Display on the
workstation is not up-to-date or not started up.
Triple
blinking
( 3 / sec. +
1 sec. off)
No network connection
Scanning is not possible as the Network connectivity test of the
CRxVision to the workstation failed (ping with the workstation IP
address as defined in the CRxVision failed).
38 CRxVision Operating Manual V1.2
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