– 31 –
Fault 
Code 
Fault Name  Description Repair Action
20 Critical Flood Level 
by Gallons
Water volume into the tub exceeded 41 
gallons as calculated by the control. 
1.  Pressure tube is momentarily pinched, 
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Fault 12 occurs. 
2.  /RZZDWHUSUHVVXUHÀRZRUSHUPDQHQW
SUHVVXUHV\VWHPEORFNDJHLI12ÀRRG
Fault 12 occurs.
 Check pressure tube for 
pinches where it goes through 
top cover grommet.
 Check pressure tube for 
trapped water. 
 Check for any leaking water 
valves.
 Check home water pressure.
 Check the output voltage from 
the pressure sensor to ensure 
it matches the water level in 
the basket according to the 
pressure sensor chart.
21 Flood Warning Level 
by Gallons.
Water volume into the tub exceeded 36.3 
gallons as calculated by the control. Stops 
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1.  Pressure tube is momentarily pinched 
or has water in it, partial blockage if 
Flood fault 6, 7, or 12 occurs. 
2.  /RZZDWHUSUHVVXUHÀRZRUSHUPDQHQW
SUHVVXUHV\VWHPEORFNDJHLI12ÀRRG
Fault 6, 7, or 12 occurs.
 Check pressure tube for 
pinches where it goes through 
top cover grommet.
 Check pressure tube for 
trapped water. 
 Check for any leaking water 
valves.
 Check home water pressure.
 Check the output voltage from 
the pressure sensor to ensure 
it matches the water level in 
the basket according to the 
pressure sensor chart. If it 
does not, the control will need 
to be replaced as the pressure 
sensor is mounted directly to 
the control.
22 Out of Balance 
(OOB) during Dry 
Load Sense.
Large wet/OOB load being washed. This is 
set if OOB condition is detected during dry 
load sense algorithm. Dry load sense will 
be abandoned and wet load sense will be 
started.
1.  Check for excessively OOB 
load. Customer Education on 
how to distribute load.
2.  Check the basket for excessive 
friction or for being excessively 
out of round. Basket should 
spin freely and without wobble. 
If friction is found, remove it. If 
basket is bad, replace it.
23 Critical Lid Lock 1.  Lock blockage
2.  Lid Lock fault. Will not lock or unlock or 
is locked while lid is opened.
 Verify that the lid lock is not 
blocked by any external debris.
 Check lid switch continuity at 
J513 on the control.
 Check continuity of lid lock 
position. Opened or Closed. 
 Check for proper operation 
of lid lock. 120 VAC while 
activating.
 Check lid lock wiring harness 
from the control to lock 
assembly.
24 Lid Logic Failure Lid switch fault.
This fault is set if the system perceives the 
lid to be both OPEN and LOCKED for 5 
consecutive seconds
1.  Check harness and 
connections from the control 
to the lid lock assembly for 
damage and continuity.
2.  Run a spin cycle. Pull up on 
the lid during spin for more 
than 5 seconds and see if this 
fault occurs. Replace lid lock 
assembly.
(Continued next page)