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Problem Possible Cause What To Do
Food does not broil
properly
Oven controls improperly set. Make sure you select the appropriate broil mode.
Improper rack position being used. See Cooking Guide for rack location suggestions.
Food being cooked in a hot pan. Make sure cookware is cool.
Cookware not suited for broiling. Use a pan specifically designed for broiling.
Aluminum foil used on the broiling
pan and grid has not been fitted
properly and slit as recommended.
If using aluminum foil conform to pan slits.
In some areas the power (voltage)
may be low.
Preheat the broil element for 10 minutes.
Oven temperature too hot
or too cold
Oven temperature needs
adjustment.
See the Special Features section.
Oven does not work or
appears not to work
A fuse in your home may be blown
or the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set. See the Using the Oven section.
Oven is in Sabbath Mode. Verify, that the oven is not in Sabbath Mode. See the
Special Features section.
“Crackling” or “popping”
sound
This is the sound of the metal
heating and cooling during both the
cooking and cleaning functions.
This is normal.
Why is my range making
a "clicking" noise when
using my oven?
Your range cycles the heating
elements by turning relays on
and off to maintain the oven
temperature.
This is normal.
Clock and timer do not
work
A fuse in your home may be blown
or the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Plug on range is not completely
inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Oven controls improperly set. See the Using the kitchen timer section.
Oven door is crooked The door is out of position. Because the oven door is removable, it sometimes gets out
of position during installation. To straighten the door, push
down on the high corner.
Oven light does not work Light bulb is loose or defective. Tighten or replace bulb.
Pad operating light is broken. Call for service.
Oven will not self-clean The temperature is too high to set
a self-clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set. See the Cleaning the Oven section.
Excessive smoking
during clean cycle
Excessive soil or grease. Press the Cancel/Off pad. Open the windows to rid the
room of smoke. Wait until the LOCKED light goes off. Wipe
up the excess soil and reset the clean cycle.
Excessive smoking
during broiling
Food too close to burner element. Lower the rack position of the food.
Oven door will not open
after a clean cycle
Oven too hot. Allow the oven to cool below locking temperature.
Oven not clean after a
clean cycle
Oven controls improperly set. See the Cleaning the Oven section.
Oven was heavily soiled. Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to self-clean again or for a
longer period of time.
"LOCK DOOR" flashes in
the display
The self-clean cycle has been
selected but the door is not closed.
Close the oven door.
DOOR LOCK light is
on when you want to
cook
The oven door is locked because
the temperature inside the oven
has not dropped below the locking
temperature.
Press the Cancel/Off pad. Allow the oven to cool.
TROUBLESHOOTING TIPS
Troubleshooting tips (Cont.) ... Before you call for service
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