The Problem Solver 
To 
Save Time 
and 
Money-
before you request service, 
check the Problem Solver 
PROBLEM 
OVEN 
WILL 
NOT 
WORK 
OVEN 
LIGHT 
DOES 
NOT 
WORK 
FOOD 
DOES 
NOT 
BROIL 
PROPERLY 
FOOD 
DOES 
NOT 
ROAST 
OR 
BAKE 
PROPERLY 
CALROD® 
SURFACE 
UNITS 
NOT 
FUNCTIONING 
PROPERLY 
OVEN 
WILL 
NOT 
SELF-CLEAN 
OVEN 
DOOR 
WON'T 
LATCH 
If 
you have a problem, 
it 
may be 
minor. 
You 
may be able to correct 
it yourself. 
Just 
use this Problem 
Solver to locate your problem 
and 
then follow the suggested 
recommendations. 
POSSIBLE 
CAUSE 
AND 
REMEDY 
Plug on range 
is 
not 
completely inserted in  the outlet receptacle. 
The 
circuit 
breaker 
in  your house has been tripped, 
or 
a fuse has been 
blown. 
Oven controls are 
not 
properly set. 
Door 
left in locked position 
after 
cleaning. 
Light bulb 
is 
loose. 
Bulb 
is 
defective. Replace. 
Switch operating oven light 
is 
broken. Call for service. 
OVEN 
SET 
Knob 
not 
set 
at 
BROIL. 
OVEN 
TEMP 
Knob 
not 
set 
at 
BROIL. 
Door 
not 
left 
ajar 
as recommended. 
Improper 
shelf position 
is 
being used. Check Broiling Chart. 
Necessary preheating was not done. 
Food is being cooked on hot 
pan
. 
Utensils are 
not 
suited for broiling. 
Aluminum 
foil used 
on 
the broil 
pan 
rack has 
not 
been fitted properly 
and slit as recommended. 
OVEN 
SET 
Knob 
not 
set 
on 
BAKE. 
OVEN 
TEMP 
Knob not set correctly. 
Shelf position 
is 
incorrect. Check Roasting 
or 
Baking 
Charts
. 
Oven shelf 
is 
not level. 
Wrong cookware 
is 
being used. When roasting, 
pan 
is 
too 
small. 
Surface units are 
not 
seated properly in 
pan 
trim rings. 
Trim 
rings/ drip pans are not set securely in  the range top. 
Surface unit controls are 
not 
properly set. 
Automatic 
timer dial/ dials 
not 
set 
or 
set properly. The 
STOP 
dial must 
be set and advanced beyond the time noted on oven clock. 
The 
STOP 
dial was 
not 
advanced for long enough. 
Both 
OVEN 
SET 
and 
OVEN 
TEMP 
Knobs  must be  set 
at 
CLEAN 
setting. 
A  thick  pile 
of 
spillover when cleaned  leaves  a  heavy  layer 
of 
ash in 
spots which could have insulated the area from further heat. 
Latch 
not 
in 
"CLEAN" 
position. 
Turn 
OVEN 
SET 
Knob 
to 
CLEAN. 
Glowing Locked Light after 
knob 
is 
turned 
indicates oven 
is 
too 
hot 
from 
previous use 
and 
door 
won't 
latch. 
To 
cool oven, open 
door 
wide, then latch 
can 
be moved. 
OVEN 
SET 
Knob  must be 
at 
CLEAN 
or 
OFF 
before  Latch can  be 
moved. 
Latch Release Button 
not 
pushed when moving Latch. 
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