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Problem Possible Causes What To Do
Control signals after
You forgot to enter a • Touch the 
BAKE
pad and desired temperature or
entering cooking time
bake temperature or  the 
SELF CLEAN
pad and desired clean time.
or start time
cleaning time.
Display goes blank
A fuse in your home  • Replace the fuse or reset the circuit breaker.
may be blown or the circuit 
breaker tripped.
The clock is in the  • See the 
Special features of your oven control
section.
black-out mode.
Display flashes
Power failure.  • Reset the clock.
Unable to get the 
Oven control pads were  • The 
BAKE
and 
BROIL HI/LO
pads must be touched at
display to show “SF”
not touched properly. the same time and held for 3 seconds.
“Probe” appears in
This is reminding you to  • Enter a probe temperature.
the display
enter a probe temperature  
(on some models)
after plugging in the probe.
Power outage,
Power outage or surge. • Reset the clock. If the oven was in use, you must reset 
clock flashes
it by touching the 
CLEAR/OFF
pad, setting the clock 
and resetting any cooking function.
Steam from the vent
When using the convection • This is normal.
feature, it is normal to see 
steam coming out of the oven 
vent. As the number of shelves 
or amount of food being 
cooked increases, the amount 
of visible steam will increase.
“Burning” or “oily”
This is normal in a new oven  • To speed the process, set a self-clean cycle for a 
odor emitting from
and will disappear in time.  minimum of 3 hours. See the 
Using the self-
the vent cleaning 
oven section.
Strong odor
An odor from the insulation  • This is temporary.
around the inside of the oven
is normal for the first few times 
the oven is used.
Fan noise
A cooling fan or a convection • This is normal. The cooling fan will turn off and on.
fan (depending on the  The convection fan will run until the function is
function you are using) may  over or the door is opened.
automatically turn on and off 
to cool internal parts.
Oven shelves are
The shelves were cleaned • Apply a small amount of vegetable oil to a paper 
difficult to slide
in a self-clean cycle. towel and wipe the edges of the oven shelves with 
the paper towel. Do not spray with Pam
®
or other 
lubricant sprays.
Before You Call For Service…
Troubleshooting Tips 
Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions