32
Before you call for service…
Troubleshooting Tips
Problem Possible Causes What To Do
Control knobs • To turn from the OFF position, push the knob in
will not turn and then turn The knob can only be turned in a
counterclockwise direction When the knob is at any
other position, it can be turned in either direction
without being pushed in
Fan does not work • Turn knob in clockwise direction to turn fan on
• Check connections Turn on power at the fuse box
Poor venting • Clean filter per instructions
• Open a window slightly to provide fresh air source
• Remove blockage from exterior wall cap
• Check exterior wall cap damper door for free movement
or obstruction
• Reduce number of elbows to simplify duct run
Tiny scratches or metal • See the Cleaning the glass cooktop section
marks (may appear as
cracks) or abrasions on
• Be sure cookware bottoms and cookware are clean
radiant cooktop glass
before use Use cookware with smooth bottoms Tiny
surface
scratches are not removable but will become less
visible in time as a result of cleaning
t
Areas of discoloration • Marks from aluminum and copper pans as well as
or dark streaks on the mineral deposits from water or food can be removed
cooktop with the cleaning cream
• This is normal The surface may appear discolored when it
is hot This is temporary and will disappear as the glass cools
• See the Cleaning the glass cooktop section
• Use recommended cleaning procedures
Hot sugar mixtures • See the Glass surface —potential for permaent damage
or plastic melted section in the Cleaning the glass cooktop section
to the surface
Pitting (or indentation) • Call a qualified technician for replacement
of the cooktop
To Next Page
Loading...
