Diagnostics
Vscan Air – User Manual 6-41
Direction GP092020-1EN Rev 18
Diagnostics Test (continued)
OR
If the Diagnostics test fails, contact GEHC Service via the
hotline number:
You can share device logs with GEHC for instance, if
diagnostic test fails.
Figure 6-7. Diagnostics Failed
6. GEHC service guides the customer through the procedure
to upload the system log file.
NOTE: System logs exported from the device will be stored for
GEHC service access 1 year before being deleted from the
server.
7. GEHC service runs checklist.
8. GEHC service places the order for the replacement Vscan
Air CL and provides shipment details.
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