Gene Cafe CBR-101 - 11. Troubleshooting; Unit Not Working or Poor Roasting; Smoke and Vent Issues; Chamber Handling and Rotation Problems

1919
11. Troubleshooting
Symptom Potential Causes Corrective Measures Remarks
Unit does not work.
Raw coee beans
are not roasted.
Actual temperature
never reaches the
level of the desired
temperature.
Excessive smoke
generated during
roasting process.
Vents blocked.
Cannot detach or remove
roasting chamber.
Unable to insert
roasting chamber
into the Gene Cafe
body.
Operation (rotation)
does not stop.
1. Power cable not
connected.
2. Blown fuse or tripped
circuit breaker.
1. Unit is connected to a
circuit delivering less
voltage than required.
2. Roasting chamber was
overlled.
3. Improper roast level
settings (time and/or
temperature).
4. Cha collector is clogged.
5. Fan lter is blocked.
6. Another roaster
connected to the same
circuit, is in operation.
1. Cha collector screen
and/or exterior mesh plate
are clogged.
2. Incorrect roasting
temperature selected.
3 Roasting chamber
overlled.
1. Roasting chamber
overlled.
2. Lower quality or air
cleaned beans generating
excess cha and debris.
1. Release button not fully
depressed.
1. Roasting chamber is
being incorrectly inserted
into the body.
1. Unit is not cooling down.
1. Connect the power cable to the outlet.
2. Replace fuse or reset circuit breaker.
3. Try another outlet on a dierent circuit
that is known to be functioning.
4. Review instruction manual for proper
operating procedure.
5. Press TEMP (START/STOP) dial.
6. Set the timer.
1.
Check rated voltage. Try using another
circuit.
2. Follow instructions for maximum
amount of green coee beans.
3. Check and adjust roasting temperature
if necessary.
4. Increase roasting time.
5. Clean the fan intake ports on the top of
the roaster using a vacuum cleaner
tted with a brush attachment.
6. Turn o any other roaster connected to
the same circuit, especially devices that
have heating elements in them.
1. Empty the cha collector.
2. Clean the cha collector’s internal
screen and exterior mesh plate.
3. Check temperature and time settings to
prevent over-roasting.
4. Use correct amount of green coee
beans.
1. Use proper amount of green coee
beans.
2. If green coee beans have thick skin,
roast in smaller quantities.
Fully depress release button while lifting
roasting chamber out of the roaster.
1. Be sure that the opening end of the
chamber is facing to the left (cha
collector side) of the unit and that the
roasting chamber lid is fully closed.
2. Check to see that the roasting chamber
is properly aligned with the groove on
the left side of the body.
1. The Gene Cafe will not stop until the
unit reaches a safe temperature.
2. Depress TEMP (START/STOP) dial,
which will stop the unit when it reaches
212ºF (100º C).
Maximum roasting
amount per patch is
0.5Lbs (250g).
Safety auto stop setting
is 140º F (60ºC).
Intermediate safety stop
temperature is 212ºF
(100ºC).
This troubleshooting guide can be used to diagnose common issues. If your
problem is not covered here or cannot be resolved, contact Customer Service.