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TroubleshooTing
Problem: The power does not turn on.
↟ Possible Cause: The fuse is disconnected.
↟ Countermeasure:
- Replace with a suitable fuse.
- If the fuse is disconnected again, please contact your dealer.
↟ Possible Cause: Device is not properly connected.
↟ Countermeasure: Check to see that the device has been properly connected.
Problem: The system does not play.
↟ Possible Cause: The vehicle battery is low.
↟ Countermeasure: Charge the battery if the problem persists, contact your point
of purchase or service center.
Problem: The video colour/tone quality is low.
↟ Possible Cause: The brightness level is not set properly.
↟ Countermeasure: Properly adjust the brightness level through display setup.
Problem: Sound does not work.
↟ Possible Cause: The volume level is set to the lowest level.
↟ Countermeasure: Adjust the volume level.
↟ Possible Cause: The connection is not proper.
↟ Countermeasure: Check to see that the device has been properly connected.
↟ Possible Cause: The device is currently fast-forwarding, rewinding, scanning, or
playing in slow mode.
↟ Countermeasure: The sound will not work when the device is fast-forwarding,
rewinding, scanning, or playing in slow mode.
Problem: The sound or video quality is low.
↟ Possible Cause: Vibration is occurring from where the conversion switch has
been installed.
↟ Countermeasure: The sound may be short circuited and the video distorted if
the device vibrates.
Problem: The USB does not work.
↟ Possible Cause: USB memory is damaged.
↟ Countermeasure: Please use after formatting the USB into FAT 16/32, exFAT,
NTFS format.
↟ Possible Cause: USB memory has been contaminated.
↟ Countermeasure: Remove any foreign substances on the contact surface of the
USB memory and infotainment system.
↟ Possible Cause: A separately purchased USB HUB is being used.
↟ Countermeasure: Directly connect the USB memory with the infotainment
system on the vehicle.
↟ Possible Cause: A USB extension cable is being used.
↟ Countermeasure: Directly connect the USB memory with the infotainment
system on the vehicle.
↟ Possible Cause: A USB which is not a Metal Cover Type USB Memory is being
used.
↟ Countermeasure: Use standard USB Memory.
↟ Possible Cause: An HDD type, CF, SD Memory is being used.
↟ Countermeasure: Use standard USB Memory.
↟ Possible Cause: There are no music les which can be played.
↟ Countermeasure: Only MP3, WMA le formats are supported. Please use only
the supported music le formats.
TroubleshooTing
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