FREQUENTLY ASKED QUESTIONS 
Android 
Q: What Android OS version is on my Device? 
A: 4.2 
Basic Device Functionary 
Q: Do I have to charge the battery before use? 
A: You should charge the battery for at least 6 hours in the off status, You can 
use   the   device   while   it’s   charging,   but   this   method   to   charge   is   not 
recommended. 
Email 
Q: Can I use any of my personal email addresses to send/receive email? 
A: The device supports POP3 and SMTP accounts. Some free email accounts 
are not supported on mobile devices. Check with your email provider to see if 
your account is supported. 
Media Cards 
Q: Which media cards are compatible with my Device? 
A: micro SD cards. 
Music 
Q: What type of music files can I play on my device? 
A: MP2, MP3, WAV, AAC, WMA 
Q: How do I add music files to my device? 
A:  Copy  the  music  files from  your computer onto  a  SD  card  or  USB  storage 
device,  and  then  use  the  File  Browser  application  to  copy  the  files  into  the 
device. 
Photos 
Q: What type of photo files can I view on my device? 
A: JPG, JPEG, BMP and PNG. 
Q: How do I add photo files to my device? 
A:  Copy  the  photo  files  from  your  computer  onto  a  SD  card  or  USB  storage 
device,  and  then  use  the  File  Browser  application  to  copy  the  files  into  the 
device. 
Video