Geneva Model L - Troubleshooting, Service, and Support; Troubleshooting and Support Resources; Service and Repair Information

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3. Troubleshooting, Service and Support
Troubleshooting and Support:
1. If the system does not function as expected, first carefully read this manual to ensure that it is
being correctly operated.
2. If the problem persists, you can access our troubleshooting database available on the web at
http://genevalab.com/support
3. If not successful, contact our customer support:
Tech Support Email:
techsupport@genevalab.com
Contact Phone:
Customer Service: 1-877-GENEVA9, 1-877-436-3829 (Toll free in U.S. only)
Service and Repair:
If the product is damaged and needs repair, please contact Geneva Lab Corporation to be
referred to an authorized service center. For repair under the 1-year Limited Warranty Period,
see terms in the enclosed Warranty Card.
Contact details:
Web Support: support@genevalab.com
Contact Phone:
Customer Service: 1-877-GENEVA9, 1-877-436-3829 (Toll free in U.S. only)