Genie 2024 Manual

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Includes: 2-Bulb Light System

Wall Console

Includes INTELLICODE

®

Remote Control

Safe-T-Beam

®

System must be installed to close door.

For use only with sectional doors.

Homelink

®

and Car2U

®

compatible

For Answers and Assistance:

1.800.354.3643

or visit www.geniecompany.com

SAVE THIS MANUAL FOR FUTURE REFERENCE

Installer:

Leave this manual

with homeowner.

PN# 37026500123, 5/15/2009

Homelink

®

is a registered trademark of

Johnson Controls Technology Company.

Car2U

®

is a registered trademark of

Lear Corporation.

© GMI Holdings, Inc. d/b/a The Genie Company

Models 2022/2024/2042

GARAGE DOOR OPENERS

ALWAYS AT YOUR COMMAND

Table of Contents

Other manuals for Genie 2024

User Manual68 pages

Questions and Answers:

A
Alison ColeAug 20, 2025
What to do if my Genie 2024 remote control has less than 25 feet operating range?
- C
  Carolyn GreenAug 20, 2025
  If your Genie Garage Door Opener remote control has a short operating range, try the following: * Relocate the remote control inside your car and point it at the garage door. * Replace the remote control battery. * Reposition the door opener antenna. * Check the remote's LED. If it blinks or doesn't light up when a button is pressed, the battery is likely low and needs replacement.
M
Michael RussellAug 22, 2025
What to do if my Genie 2024 door starts up, but stops before it’s completely open?
- K
  kevin55Aug 22, 2025
  If your Genie Garage Door Opener door starts up but stops before fully opening: * Ensure the door, opener, and springs are in good repair, properly lubricated, and balanced. * Check the "OPEN" limit setting. * Check the "OPEN FORCE" adjustment.
A
April AndersonAug 25, 2025
What to do if my Genie Garage Door Opener starts down, then stops and goes back up?
- M
  Mr. Henry WalkerAug 25, 2025
  If this is a new installation, check the door arm position. Inspect the Safe-T-Beam® system for any beam obstruction or misalignment of the lenses; realign or replace the sensors if needed. Also, examine the garage door for any binding and check the CLOSE FORCE adjustment. If an operational problem exists, and the opener will not run closed, the opener can be forced to close by holding the wall control button down until the door is completely closed. If the Safe-T-Beam® red LED is flashing, disconnect the Safe-T-Beam® System from the opener and contact an authorized Genie® Dealer or The Genie Company.
C
Caleb OliverAug 26, 2025
What to do if Genie 2024 works from the wall control but not the remote?
- R
  ryancohenAug 26, 2025
  First, ensure that the vacation lock switch on the wall control is turned OFF. Next, program the remote control code into the receiver memory. If the problem persists, replace the remote control battery.
A
Annette VangAug 27, 2025
What to do if my Genie Garage Door Opener starts down, then stops before closing?
- P
  Patrick ComptonAug 28, 2025
  If your garage door starts to close but stops before it is fully closed, check the CONTACT REVERSE. Inspect the garage door for any binding and also check the CLOSE FORCE adjustment. Also, look for shorted wires, as staples can cut the insulation and short wires; repair or replace any damaged wires.
W
Whitney OrtizAug 29, 2025
Why does my Genie 2024 Garage Door Opener start up, but stop before it's completely open?
- H
  Henry ThompsonAug 29, 2025
  If the garage door starts to open but stops before it is completely open, ensure that the door, opener, and springs are in good repair, properly lubricated, and balanced. Check the OPEN limit setting and the OPEN FORCE adjustment.
S
Sabrina FitzgeraldAug 31, 2025
What to do if my Genie 2024 Garage Door Opener works from the wall control but not from the remote control?
- A
  Angela CalderonAug 31, 2025
  If your Genie Garage Door Opener operates from the wall control but not the remote, consider the following: * Ensure the vacation lock switch on the wall control is OFF. * Program the remote control code into the receiver memory. * Replace the remote control battery.
B
Brittany DavisSep 2, 2025
What to do if my Genie 2024 Garage Door Opener door starts down, then stops before it is closed?
- B
  Bryan AndrewsSep 2, 2025
  If your Genie Garage Door Opener door starts down but stops before closing, consider these potential issues: * Check the CONTACT REVERSE. * Inspect the garage door for any binding. * Look for shorted wires, which can occur if staples cut the insulation. Repair or replace any damaged wires. * Check the "CLOSE FORCE" adjustment.
K
Kathleen TurnerSep 3, 2025
Why does my Genie 2024 Garage Door Opener remote control have less than 25 feet operating range?
- K
  Kristin StewartSep 4, 2025
  The operating range of the remote control might be limited due to several factors. Try relocating the remote control inside your car and point it directly at the garage door. A low battery can also cause this issue, so replace the battery. Ensure the red LED is not blinking while the button is being pushed, or that the LED comes on - this also indicates a low battery. Additionally, try repositioning the door opener antenna to improve the range.
M
Mrs. Amy Potter DDSSep 5, 2025
How to stop my Genie 2024 from starting for no reason?
- A
  Alfred TaylorSep 5, 2025
  If your garage door opener starts for no reason, it could be due to several reasons. If a remote control was lost or stolen, erase all remote control codes from the receiver memory and reprogram them. Check if the button on the wall control or remote is stuck. Also, inspect the CLOSE limit switch setting. Shorted wires can also cause this issue; check for staples that may have cut the insulation and repair or replace the wires.

Genie 2024 Specifications

General

Connectivity	Wi-Fi, Bluetooth
Battery Backup	Yes
Motor Type	DC
Type	Garage Door Opener
Smartphone Control	Yes
Drive Type	Belt
Speed	7 inches per second
Remote Control	Yes
Motor Power	1.25 HP
Warranty	Limited lifetime on motor, 5 years on parts, 1 year on accessories

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