GERATHERM Active Control+ GT-1115 - Error Messages and Troubleshooting; Common Errors and Their Solutions

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 
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 
No power
Nothing
appears on
the display
Battery charge
too low
Charge battery
Low bat-
tery power
indicator
Battery charge
low
Charge battery
No display
No display
when
buttons
pressed
Unit is not
activated
Press and hold down
“MEM“ button to
activate the unit
Error
messages
E 3
The cuff is not
properly fastened
or pressure in the
cuff is too high
Rest for a short time,
re-fasten the cuff and
measure the blood
pressure again.
E10 or
E11
The unit has de-
tected movement
or pulse rate is
too low.
Rest for a short time
and retake the meas-
urement.
E20
No pulse signal is
detected
Loosen clothing
around the arm and
measure again.
E21
The measuring
process was not
successful.
Rest for a short time
and retake the meas-
urement.
EExx
A calibration error
has occurred
Start the measuring
process again. If this
problem re-occurs,
contact your dealer.
Measured values
are outside the
measurement
range
Relax for a moment.
Re-fasten the cuff and
measure again. If the
problem re-occurs,
consult your physician.