LCD Monitor User's Manual
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43
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Troubleshooting
Problem Possible Solution(s)
No power • Make sure the power cable is properly connected
to the power source and the monitor.
• Check the cable and plug to make sure they are not
broken.
• Make sure the monitor is turned on.
No image appears
on the screen
• Make sure the monitor and the computer are properly
connected and both devices are turned on.
• Make sure you have selected the correct input
source. Refer to page 25 or 34.
The image
does not ll the
entire screen
•
Try dierent Display Mode (aspect ratio) setting.
Refer to page 34.
The colors are
distorted
• Make sure the input signal cable is properly connected.
• Congure the image related settings. Refer to the “Picture”
section.
No sound or
volume is low
• Make sure the headphone cable is properly connected.
• Adjust the volume level. Refer to page 27 or 36.
• Check the Audio Source setting. If the setting is set
to USB Codec, make sure the USB cable is properly
connected to the monitor and your computer. Refer
to page 36.
• Adjust your computer sound related settings.
Note: If the problem persists, please contact our customer service for further assistance.
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