Figure 61: Recover Password – Email Address
If the “Password Recover Email Address” and related SMTP is configured correctly, then click the “OK” button, the device will
email the administrator password to the inputted email address, if the email address entered matches the pre-configured
“Password Recover Email Address” inside the device and the device with working SMTP service configured.
Otherwise the device will prompt the following message at top of the UI page to advise user to configure the related
parameters or service, to make this feature working. User can still click “Cancel” to omit these setting and continue the UI
operation, but this is bad operation behavior.
Grandstream strongly suggest user to configure a working email address as “Password Recover Email Address” and configure
a good SMTP service to the device. So, if something happened, the administrator can get the password recover email to
unlock the device.
Factory Functions
Users could access factory functions in order to diagnosis the hardware and software of the unit like verifying the audio
loopback and certificates verification.
Figure 62: Factory Function Page
Audio
Loopback
Press Start button and speak to the GDS370x. If you can hear your voice, your audio is working fine.
Press Stop to exit audio loopback mode.
Certificate
Verification
This is used to validate certificate chain for the server’s certificate.
Table 14: User Management