Grandstream Networks UCM6302A User Manual

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UCM630xA Series User Manual
Version 1.0.9.10
UCM RemoteConnect.............................................................................. 441
Plan Settings ............................................................................................................................... 443
Integrated Customer Service SDK ............................................................................................... 444
UI Customization ......................................................................................................................... 445
Statistics ..................................................................................................................................... 445
API CONFIGURATION ............................................................................. 447
API Configuration Parameters ..................................................................................................... 447
API Queries Supported ........................................................................................................ 449
Upload Voice Prompt via API ....................................................................................................... 452
CTI SERVER ............................................................................................. 454
ASTERISK MANAGER INTERFACE (RESTRICTED ACCESS) ............ 455
CRM INTEGRATION ................................................................................. 456
SugarCRM .................................................................................................................................. 456
VTigerCRM ................................................................................................................................. 458
ZohoCRM ................................................................................................................................... 459
Salesforce CRM .......................................................................................................................... 462
ACT! CRM................................................................................................................................... 463
PMS INTEGRATION ................................................................................. 465
HMobile PMS Connector ............................................................................................................. 466
HSC PMS ................................................................................................................................... 466
Mitel PMS ................................................................................................................................... 468
IDS PMS ..................................................................................................................................... 469

Grandstream Networks UCM6302A Specifications

General

Brand	Grandstream Networks
Model	UCM6302A
Category	PBX
Language	English