Figure 175: Pause Log ................................................................................................................................ 350
Figure 176: Switchboard Summary .............................................................................................................. 351
Figure 177: Call Queue Switchboard............................................................................................................ 352
Figure 178: Queue Chairman....................................................................................................................... 353
Figure 179: Queue Agent ............................................................................................................................. 354
Figure 180: Global Queue Settings .............................................................................................................. 355
Figure 181: Edit Pickup Group ..................................................................................................................... 357
Figure 182: Edit Pickup Feature Code ......................................................................................................... 358
Figure 183: Music On Hold Default Class ..................................................................................................... 359
Figure 184: Play Custom Prompt ................................................................................................................. 360
Figure 185: Information Prompt ................................................................................................................... 361
Figure 186: Record Custom Prompt ............................................................................................................. 361
Figure 187: SIP Presence Configuration ...................................................................................................... 364
Figure 188: SIP Presence Feature Code ...................................................................................................... 366
Figure 189: Presence Status CDR ............................................................................................................... 366
Figure 190: Edit Follow Me .......................................................................................................................... 367
Figure 191: Speed Dial Destinations ............................................................................................................ 370
Figure 192: List of Speed Dial ...................................................................................................................... 371
Figure 193: Create New DISA ...................................................................................................................... 373
Figure 194: Emergency Number Configuration............................................................................................. 376
Figure 195: 911 Emergency Sample ............................................................................................................ 378
Figure 196: Create New Event List .............................................................................................................. 382
Figure 197: Create Dial by Name Group ...................................................................................................... 385
Figure 198: Configure Extension First Name and Last Name ....................................................................... 385
Figure 199: Dial By Name Group In IVR Key Pressing Events ...................................................................... 386