Figure 225: Recording Storage Category ..................................................................................................... 422
Figure 226:SIP Settings/STIR/SHAKEN - Add Authentication Number .......................................................... 431
Figure 227: SIP Settings/STIR/SHAKEN – Certificate Settings ..................................................................... 432
Figure 228: Transparent Call-Info ................................................................................................................. 433
Figure 229: FXS Ports Signaling Preference ................................................................................................ 437
Figure 230: FXO Ports ACIM Settings .......................................................................................................... 437
Figure 231: DAHDI Settings ......................................................................................................................... 440
Figure 232: RemoteConnect ........................................................................................................................ 441
Figure 233: : Remote Diagnosis ................................................................................................................... 442
Figure 234: UCM RemoteConnect - Effective Plan ....................................................................................... 443
Figure 235: UCM RemoteConnect Plan Settings .......................................................................................... 444
Figure 236: Integrated Customer Service SDK interface .............................................................................. 444
Figure 237: UI Customization....................................................................................................................... 445
Figure 238: Concurrent Remote Calls .......................................................................................................... 446
Figure 239: Upload Prompt User Configuration ............................................................................................ 452
Figure 240: CTI Server Listening port .......................................................................................................... 454
Figure 241: SugarCRM Basic Settings ......................................................................................................... 456
Figure 242: CRM User Settings ................................................................................................................... 457
Figure 243: vTigerCRM Basic Settings ......................................................................................................... 458
Figure 244: CRM User Settings ................................................................................................................... 459
Figure 245: ZohoCRM Basic Settings .......................................................................................................... 460
Figure 246: CRM User Settings ................................................................................................................... 461
Figure 247: Salesforce Basic Settings .......................................................................................................... 462
Figure 248: Salesforce User Settings ........................................................................................................... 463
Figure 249: Enabling ACT! CRM .................................................................................................................. 464