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6.1. COMMON ISSUES
If your appliance appears defective, please check the possible explanations for your situation in the
table below, it may be that a simple solution can help solve the problem. If the problem persists, contact
your local dealer or a qualied technician.
SITUATION POSSIBLE DIAGNOSIS
The dehumidier is not
operating and controls cannot
be set.
▪ The unit may be located in an area where temperature is higher than 32 °C
(90 °F) or below 5 °C (41 °F).
▪ The drain bucket may be full.
There is a sudden sharp rise
in noise level while the unit is
running.
▪ Noise level increases whenever the compressor is started during dehumidication.
▪ The power supply may be inadequate.
▪ If placed on an uneven surface, the unit might make more noise than usual.
The unit has little to no effect in
reducing ambient humidity.
▪ The area intended to be dried may be too large for the capacity of the
dehumidier. Make sure you are using a unit of adequate capacity for the size of
the room.
▪ Doors may have been left opened.
▪ There might be some other appliance producing vapor in the room.
▪ The ambient temperature may be too low.
▪ The humidity level may have been improperly set.
▪ If the unit is running in a room where the ambient temperature is ranging from
5 to 15 °C (41 to 59 °F), the dehumidier will automatically start defrosting mode.
The compressor will stop for a brief period of time (the fan will be operating at
High speed). When the unit nishes defrosting, it will resume normal operation.
Dehumidication does not occur during defrosting.
When rst started, the air blown
out by the unit has a strange
odor.
The heat exchanger warming up the rst time might burn dust and other residues
resting on the coils which may give the air an odd smell.
The unit is very noisy. The unit can be noisier than normal if placed on a wooden oor.
A sound of owing water can be
heard coming from the unit.
The sound might be caused by the cycling of the refrigerant inside the dehumidier.
► Water Draining Issues
PROBLEM POSSIBLE CAUSES POSSIBLE SOLUTIONS
There is still water
dripping into the
drain bucket despite
the fact that there
is a drain hose
installed.
The drain hose may have become
loosen from the drain nozzle
Make sure the drain hose is rmly threaded on the
drain nozzle.
The drain hose may have become
clogged by some object.
Clear the blocking object from the drain hose.
The drain hose may not have been
correctly installed or according to
specications.
Remove the drain hose, then reinstall it making sure
to follow the steps found in this manual.
6. TROUBLESHOOTING
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