18
TROUBLESHOOTING
The unit should be powered OFF and the POWER CORD disconnected whenever
cleaning or servicing.
The IONIZATION NEEDLE creates an electrical arc:
The IONIZATION NEEDLE needs to be cleaned. Using a cotton swab soaked with rubbing
alcohol, gently clean around the IONIZATION NEEDLE.
The fan does not operate properly:
1. Try adjusting the fan speed using the CONTROL PANEL or REMOTE CONTROL.
2. Remove the FRONT GRILLE (see “DISASSEMBLY” on page 13) to ensure there are no
obstructions to the movement of the fan.
3. If the Fan continues to operate improperly or not at all, contact your dealer or go to
www.GreenTechEnv.com/Support.
The unit makes a rattling noise when taken out of packaging:
Remove the REAR COVER of the unit. Check to ensure the two BRASS THUMBSCREWS
holding the FILTER ASSEMBLY are in their proper place. If they are properly installed,
remove the THUMB SCREWS and FILTER ASSEMBLY and check the ARC CELL to ensure the
two ARC CELL RETAINING NUTS securing the ARC CELL are installed properly. Both the
BRASS THUMBSCREWS and ARC CELL RETAINING NUTS can work themselves loose during
shipment and storage of the unit.
ARC Cell contains Hg (Mercury) and should be disposed of according to disposal laws.
Find disposal centers at www.earth911.org. DO NOT handle if broken or hot.
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