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GreenWorks CSA801 - 12 Transportation and Storage; 13 Troubleshooting

GreenWorks CSA801
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1. Lubricate the bearings on the nose sprocket (if present)
with the syringe (not included).
2. Clean the bar groove with the scraping hook (not
included).
3. Clean the lubrication holes.
4. Remove burr from the edges and level the cutters with a
flat file.
Replace the bar if:
the groove does not fit with the height of the drive links
(which must never touch the bottom).
the inside of the guide bar is worn and makes the chain
lean to one side.
12 TRANSPORTATION AND
STORAGE
Before you move the machine, always
Pull the mains plug out of the socket.
Keep hands clear of the lock-out button.
Put the scabbard on the guide bar and the chain.
Before you put the machine into storage, always
Pull the mains plug out of the socket.
Clean all unwanted material from the machine.
Make sure that the storage area is
Not available to children.
Away from agents which can cause corrosion, such as
garden chemicals and de-icing salts.
13 TROUBLESHOOTING
Problem Possible cause Solution
The guide bar and
the chain become
hot and release
smoke.
The chain is too
tight.
Adjust the chain
tension.
The oil tank is
empty.
Add lubricants.
Contamination
causes a blockage
of the discharge
port.
Remove the guide
bar and clean the
discharge port.
Contamination
causes a blockage
of the oil tank.
Clean the oil tank.
Add new lubri-
cant.
Contamination
causes a blockage
of the guide bar
and the oil tank
cap.
Clean the guide
bar and the oil
tank cap.
Contamination
causes a blockage
of the sprocket or
guide wheels.
Clean the sprocket
and the guide
wheels.
Problem Possible cause Solution
The motor runs
but the chain does
not rotate.
The chain is too
tight.
Adjust the chain
tension.
The guide bar and
the chain are dam-
aged.
Replace the guide
bar and the chain
if it is necessary.
The motor is dam-
aged.
1. Pull the mains
plug out of the
socket.
2. Remove the
guide bar cov-
er.
3. Remove the
bar and saw
chain.
4. Clean the ma-
chine.
5. Re-start the
machine.
If the sprocket ro-
tates, it means the
motor works prop-
erly. If not, call
service center.
The motor runs
and the chain ro-
tates, but the chain
does not cut.
The chain is blunt.
Sharpen or replace
the saw chain.
The chain is in the
incorrect direction.
Turn the chain
loop to the other
direction.
The chain is tight
or loose.
Adjust the chain
tension.
The machine does
not start.
The lock-out but-
ton and the trigger
are not pushed at
the same time.
1. Push the lock-
out button and
hold it.
2. Push the trig-
ger to start the
machine.
The motor runs,
but the chain does
not cut correctly,
or the motor stops
after around 3 sec-
onds.
The machine is in
the protection
mode to protect
the PCB.
Release the trigger
and start the ma-
chine again. Do
not force the ma-
chine to cut.
The chain is not
lubricated.
Lubricate the
chain to decrease
the friction. Do
not let the guide
bar and the chain
operate without
sufficient lubri-
cant.
13
English
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