Chapter 5 – Warranty
5.1 ONE (1) YEAR LIMITED WARRANTY
This warranty covers any supplied or manufactured parts of the product that, upon inspection by GROM Audio authorized
personnel, is found to have failed in normal use due to defects in the material or workmanship. This warranty does not apply to
the installation expenses. Attempting to service or modify this unit, operating this unit under conditions other than the
recommended will render this warranty void.
Unless otherwise prescribed by law, GROM Audio shall not be liable for any personal injury, property damage and or any
incidental or consequential damages of any kind (including water damage) resulting from malfunctions, defects, misuse, improper
installation or alteration of this product.
All parts of this product are guaranteed for a period of 1 year as follows:
Within the first 12 months from the date of purchase, subject to the conditions above, GROM Audio will repair or replace the
product at their discretion, if it is defective in the material or workmanship.
All customers should contact GROM Audio support team at http://gromaudio.com/support.html and obtain an RMA number
and Return Instructions. All defective adapters returned to GROM Audio within warranty period must be accompanied by the
original invoice (or copy). All shipping handling charges are non-refundable. Warranty does not cover normal tear and wear,
damages due to negligence, improper installation, and operation.
WITHOUT RMA NUMBER THE RETURNS ARE NOT ACCEPTED!
5.2 LICENSE AGREEMENT AND DISCLAIMER
GROM AUDIO USB Car Interface Adapter (hereinafter referred to as ‘PRODUCT’) and its related software THIS IS A LEGAL
AGREEMENT BETWEEN YOU, AS THE END USER, AND GROM Audio (“GROM”). PLEASE CAREFULLY READ THE TERMS AND
CONDITIONS OF THIS AGREEMENT BEFORE USING THE GROM PRODUCTS. BY USING THE GROM PRODUCTS AND
SOFTWARE THIS INSTALLED ON THE GROM PRODUCTS, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF
AGREEMENT. SINCE GROM DOES NOT INSTALL THIS EQUIPMENT, GROM DISCLAIMS ANY LIABILITY FOR IMPROPER
INSTALLATION OF THE GROM AUDIO OR THE ‘AFTER-MARKET’ EQUIPMENT (INPUTS). FURTHER, THE ‘END USER’
ACKNOWLEDGES THAT THE PRODUCT AND ITS SOFTWARE ARE NOT INHERENTLY DANGEROUS AND DO NOT PROVIDE ANY
INHERENT RISKS AND THEREFORE POTENTIAL DAMAGES TO THE END-USER, OTHER THAN ‘Fitness for its Purpose’. As
manufacturers continuously develop and modify stereo receiver models, they may cause you to experience some technical difficulties. If
the product does not operate properly, please contact technical department promptly at www.gromaudio.com/support.html.
5.3 GRANT OF LICENSE
GROM grants to you a non-transferable, non-exclusive license to use the PRODUCT and its software installed on the GROM product (the
“PRODUCTS”) and the related documentation solely for your own personal use or for internal use by your business, only on such GROM
PRODUCTS. You shall not copy, reverse engineer, translate, port, modify or make derivative works of the Software contained in the
PRODUCT. You shall not loan, rent, disclose, publish, sell, assign, lease, sublicense, market or otherwise transfer the Software in the
PRODUCT or use it in any manner not expressly authorized by this agreement. You shall not derive or attempt to derive the source code
or structure of all or any portion of the Software in the PRODUCT by reverse engineering, disassembly, recompilation, or any other
means. You shall not use the Software in the PRODUCT to operate a service bureau or for any other use involving the processing of data
for other persons or entities. GROM and its licensor(s) shall retain all copyright, trade secret, patent and other proprietary ownership
rights to the Software in the PRODUCT. You may transfer all of your license rights in the Software or the PRODUCT, the related
documentation and a copy of this License Agreement And Warranty to another party, provided that the party reads and agrees to accept
the terms and conditions of this License Agreement And Warranty.
5.4 OPERATIONAL WARNING AND SAFETY INSTRUCTIONS
(A) EXCEPT AS OTHERWISE CONTAINED HEREIN, the PRODUCTS and related documentation are provided to you, “AS IS”. IN
NO EVENT SHALL GROM BE LIABLE FOR ANY DAMAGES, CLAIM OR LOSS INCURRED BY YOU (INCLUDING WITHOUT
LIMITATION, COMPENSATORY, INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, LOST
PROFITS, LOST SALES OR BUSINESS EXPENDITURES, INVESTMENTS, OR COMMITMENTS IN CONNECTION WITH ANY
BUSINESS, LOSS OF ANY GOODWILL, OR DAMAGES. THE TERM ‘INCIDENTAL DAMAGES’ REFERS TO THE EXPENSES OF
TRANSPORTING THE PRODUCTS TO THE GROM AUDIO SERVICE CENTER, LOSS OF THE END-USERS [ORIGINAL
PURCHASER’S] TIME, LOSS OF THE USE OF THE PRODUCT, BUS FARES, CAR RENTALS OR OTHER COSTS RELATED TO
THE CARE AND CUSTODY OF THE PRODUCT. THE TERM ‘CONSEQUENTIAL DAMAGES’ REFERS TO THE COST OF
REPAIRING OR REPLACING OTHER PROPERTY, WHICH IS DAMAGED WHEN THIS PRODUCT DOES NOT WORK PROPERLY,
RESULTING FROM THE USE OR INABILITY TO USE THE PRODUCTS, INCLUDING ANY DAMAGES INCURRED DUE TO THE
NEGLIGENT OPERATION OF A MOTOR VEHICLE, IN CONJUNCTION WITH THE USE OF SAID PRODUCTS. THE END-USER
ACKNOWLEDGES ITS RESPONSIBILITY FOR THE USE OF THE PRODUCT. THE ADDITION OF GROM PRODUCTS AND ANY
AFTER-MARKET EQUIPMENT MAY ENHANCE THE VALUE OF A VEHICLE OR CAUSE A THIRD-PARTY TO ILLEGALLY
ATTEMPT TO REMOVE THE PRODUCTS AND AFTER-MARKET EQUIPMENT. GROM DISCLAIMS ANY LIABILITY RELATED TO
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