4241
1.Restart the inverter.
2.If the error message persists, please contact
Growatt support.
DSP and COM firmware
version mismatch
1.Check the firmware version.
2.If the error message persists, please contact
Growatt support.
1.Restart the inverter.
2.If the error message persists, please contact
Growatt support.
1.Restart the inverter.
2.If the error message persists, please contact
Growatt support.
1.Restart the inverter.
2.If the error message persists, please contact
Growatt support.
Reactive power
scheduling abnormal
1.Check if ShineMaster is turned on.
2.If the error message persists, please contact
Growatt support.
1.Restart the inverter.
2.If the error message persists, please contact
Growatt support.
1.Check if the hardware sync cable is well
connected.
2.If the error message persists, please contact
Growatt support.
The grid-connected
startup condition of the
inverter is not met
1.Check whether the grid voltage is out of range
or whether the grid-connected voltage setting of
the inverter is correct.
2.Check whether the PV voltage is too high or
too low.
3.Restart the inverter.
4.If the error message persists, please contact
Growatt support.
The inverter failed to
communicate with the
battery
1.Check if the battery is turned on.
2.Check if the battery is properly connected to
the inverter.
Battery disconnected
(Lithium battery only)
1.Check if the battery is connected.
2.If the error message persists, please contact
Growatt support.
1.Check if the voltage of the battery is within the
specified range.
2.Check the connection of the battery.
3.If the error message persists, please contact
Growatt support.
1.Check if the voltage of the battery is within the
specified range.
2.Check the connection of the battery.
3.If the error message persists, please contact
Growatt support.
Battery terminals
reversed
1.Check if the positive and negative terminals of
the battery are reversely connected.
2.If the error message persists, please contact
Growatt support.
Lead-acid battery
temperature sensor
was disconnected
1.Check if the temperature sensor is installed.
2.Check if the temperature sensor is securely
connected.
3.If the error message persists, please contact
Growatt support.
Battery temperature
outrange
1.Check if the temperature of the battery is
within the specified range.
2.If the error message persists, please contact
Growatt support.
BMS failure and neither
charge nor discharge is
allowed
1. Figure out the fault based on the BMS error
code.
2.If the error message persists, please contact
Growatt support.
Lithium battery Over
Load
1.Check whether the load power is greater than
the battery's rated power. If so, please reduce
the load.
2.If the error message persists, please contact
Growatt support.
1.Restart the inverter.
2.If error message still exists, contact
manufacture.
BAT SPD function
abnormal
1.After shutdown,check the BAT SPD.
2.If the error message persists, please contact
Growatt support.
1.Restart the inverter.
2.If the error message persists, please contact
Growatt support.
Output DC component
over-high
1.Restart the inverter.
2.If the error message persists, please contact
Growatt support.
The off-grid output
voltage is too low
1.Restart the inverter
2.If the error message persists, please contact
Growatt support.
The off-grid output
voltage is too high
1.Restart the inverter.
2.If the error message persists, please contact
Growatt support.