Off-grid output
voltage abnormal
1.Restart the inverter.
2.If the error message persists, please contact
Growatt support.
1.Restart the inverter.
2.If the error message persists, please contact
Growatt support.
1.Restart the inverter.
2.If the error message persists, please contact
Growatt support.
1.Restart the inverter.
2.If the error message persists, please contact
Growatt support.
Off-grid parallel
signal abnormal
1.Check the connection of the parallel
communication cable.
2.If the error message persists, please contact
Growatt support.
The backup box is
not detected
1.After shutdown, check the connection of the
backup box.
2.If the error message persists, please contact
Growatt support.
The backup split
phase voltage is
abnormal
1.Powering off the System,check whether the control
relay of off-grid box split phase transformer is
abnormal.
2. Restart the system,if the error message persists,
please contact Growatt support.
Abnormal
communication
with the inverter
1.After shutdown, check the connection of the
communication cable.
2.If the error message persists, please contact
Growatt support.
Backup box grid-
side relay failure
1.Restart the backup box.
2.If the error message persists, please contact
Growatt support.
The generator failed
to connect to the
relay
1.Restart the backup box.
2.If the error message persists, please contact
Growatt support.
1.Restart the backup box.
2.If the error message persists, please contact
Growatt support.
Backup box split-
phase overloaded in
off-grid state
1.Reduce the load.
2.If the error message persists, please contact
Growatt support
Overheat inside the
backup box
1.Restart the backup box.
2.If the error message persists, please contact
Growatt support.
Warranty 14
Please refer to the warranty card.
Decommissioning 15
15.1 Removing the inverter
15.2 Packing the Inverter
1. Disconnect the inverter as described in Section 8.
2. Remove all connected cables from the inverter.
3. Screw off all projecting cable glands.
4. Lift the inverter off the bracket and unscrew the bracket screws.
CAUTION
Danger of burn injuries due to hot enclosure parts!
Wait 20 minutes before removing the inverter until the housing has
cooled down.
If possible, always pack the inverter in its original carton and secure it with tension belts.
If it is no longer available, use packaging that is suitable for the weight and dimensions
of the inverter.
15.3 Storing the Inverter
Store the inverter in a dry place where ambient temperatures are always between -25°C
and +60°C.
15.4 Disposing of the Inverter
Do not dispose of the product together with the household waste but in
accordance with the disposal regulations for electronic waste applicable at
the installation site.
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