helpline 01905 345891 email support@greytechnology.co.uk web www.gtechonline.co.uk
19
Warranty Information
Grey Technology has provided the HT04 cordless garden multi-tool with a
12 month guarantee.
In Guarantee:
Please retain your receipt as proof of purchase. In the rare and unfortunate event
of your Gtech product being faulty, please accept our apologies and we will aim to
remedy the problem as fast as possible once brought to our attention. However
please be aware that due to Company Policy, Grey Technology can only repair or
replace all or part of the product if proof of purchase is provided and the claim is
made within 12 months of the purchase date.
If your product is within the 12 months warranty period you should either return this
product with its receipt to the retailers where the product was purchased or if a simple part
or advice is required ring the Gtech Helpline where we will be more than happy to assist.
Note: Gtech cannot refund any monies if the product was brought from a third party.
Note: The battery is a consumable item and is not covered by this guarantee.
We would like to remind our customers that the Gtech guarantee does not cover
any unauthorised repairs and will be annulled:
1 if the product has been damaged due to incorrect use or maintenance.
2 if any part is modied or replaced or if it is used in any way that is not
recommended by Gtech.
3 if it is used with any parts not produced or not recommended by Gtech.
4 if it is used for purposes other than those specied by Gtech.
If after reading the manual and following the instructions you are sure that the
product is defective please call the Gtech Helpline on 01905 345891. A Customer
Service Advisor will be available to deal with any problems you have with our
product. To assist them please be ready with the product, a detailed description of
the problem, and your proof of purchase.
Out of Guarantee:
If your Gtech product is over 12 months old and you need any parts or advice then
please contact our Helpline. Parts will be sent out usually within 3 weeks of request.
WARNING: Only use the charger supplied with the product.
Using another charger may damage the product and the
battery and will invalidate your guarantee.
HT04 GenericManual09QVC.indd 19 23/12/2009 11:26
To Next Page
Loading...