16
QUICK TROUBLESHOOTING
Phenomenon
Check the product
Troubleshooting
The switch
indicator does
not light up.
① Whether the connection
between the lamp and the
power supply is normal.
②When using a lithium battery
to supply power, make sure
that the battery does not
have "low battery"protection.
Make sure the adapter is well
connected with the power plug.
Use the product after recharging
the batteries.
After the APP
enters to add a
device, the
Bluetooth of the
device cannot be
searched.
Check whether the device is
normally turned on and whether
it has been bound by another
person's connection.
Normal steps:
①The mobile phone turns on
the Bluetooth and network
data functions, and the
Android system needs to turn
on the location permission;
②Reset the device Bluetooth.
The APP fails to
connect to The
network
configuration of
the device.
Check whether the device is
turn on normally and whether it
has been bound by another
person's connection;
Check whether the Bluetooth
and network of the mobile
phone is well connected.
After resetting the device's
Bluetooth and restarting the
App, try to connect again.
The device
cannot be
searched after
being removed
from the APP.
Whether the device is offline in
network status.
Remove the device if it is not in
good connection.
After resetting the Bluetooth of
the device, search and add the
device again.
Clicking on the
device in the APP
cannot enter the
control.
Check whether the device is
online (a small green dot is
displayed); If it is offline, you can
check according to the steps of
the d i s tri b u t i o n ne t w o r k
connection failure.
Restart the device, wait for 5
seconds, and then control it
when it is displayed as online;
reset the Bluetooth of the
device, and re-add the device to
the device list.
To Next Page
Loading...
