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High availability overview 
Communication interruptions can seriously affect widely-deployed value-added services such as IPTV 
and video conference. Therefore, the basic network infrastructures must be able to provide high 
availability. 
The following are the effective ways to improve availability: 
•  Increasing fault tolerance  
•  Speeding up fault recovery  
•  Reducing impact of faults on services 
Availability requirements 
Availability requirements fall into three levels based on purpose and implementation. 
Table 1 Availability requirements 
Level Re
uirement Solution
1 
Decrease system software and 
hardware faults 
•  Hardware—Simplifying circuit design, enhancing 
production techniques, and performing reliability tests. 
•  Software—Reliability design and test 
2 
Protect system functions from being 
affected if faults occur 
Device and link redundancy and deployment of switchover 
strategies 
3 
Enable the system to recover as fast 
as possible 
Performing fault detection, diagnosis, isolation, and 
recovery technologies 
 
The level 1 availability requirement should be considered during the design and production process of 
network devices. Level 2 should be considered during network design. Level 3 should be considered 
during network deployment, according to the network infrastructure and service characteristics. 
Availability evaluation 
Mean Time Between Failures (MTBF) and Mean Time to Repair (MTTR) are used to evaluate the 
availability of a network. 
MTBF 
MTBF is the predicted elapsed time between inherent failures of a system during operation. It is typically 
in the unit of hours. A higher MTBF means a high availability. 
MTTR 
MTTR is the average time required to repair a failed system. MTTR in a broad sense also involves spare 
parts management and customer services. 
MTTR = fault detection time + hardware replacement time + system initialization time + link recovery time 
+ routing time + forwarding recovery time. A smaller value of each item means a smaller MTTR and a 
higher availability.