Message Probable cause Solution
E10: Foam has been detected in the
gas path. The measurement process
is canceled.
There is a problem with the
antifoam injection.
Try another measurement.
Incorrect tilt of the sonotrode. Check the tilt of the sonotrode.
There is no more antifoam.
Check the antifoam level and refill if
necessary.
Prime the antifoam pump.
The pressure in the package is
greater than the purge gas
pressure.
Increase the purge gas pressure.
E20: Not enough pressure in the
system. The measurement process is
canceled.
Problem of flow regulation during
the measurement.
Check the purge gas pressure.
Change the Goretex filter.
The gas path is partially or totally
blocked.
Control the antifoam injection.
E40: Check gas supply, current
pressure: nn
Before filling the reference volume,
the pressure is lower than 1.5 bar.
Check the purge gas pressure.
E80: No message displayed. No package installed. Install a package.
E100: Ultrasound error.
The ultrasound power supply is
OFF.
Check the ultrasound power supply.
The emergency STOP button is not
released.
Release emergency STOP button
by turning it clockwise.
There is too much water in the
ultrasound generator.
Remove any excess water.
E200: Motor error - High limit.
The motor is above the reference
position.
Go to the maintenance menu and
initialize it.
E800: Measurement stopped. The
needle pressure is too low.
The needle pressure is too low,
probably caused by air leaking
from the piercing position.
Pierce the package in a different
position.
E1000: Measurement stopped.
Headspace pressure is not stable.
The headspace pressure is
unstable.
Change the Goretex filter if
clogged.
Check correct piercing tip is being
used for the package (PET/metal).
Check for package leaks.
E2000: No message displayed. Measurement aborted by user. N/A
E4000: Calibration fails. A leak during
the headspace determination
prevents a correct measurement.
Bad piercing position.
Pierce the package in a different
position.
Change the Goretex filter.
E10000: The measurement could not
start. The rim detector is faulty.
The detector has become clogged
with old sample and dirt.
Clean the two metal rods either
side of the piercing device with a
damp cloth. Turn the instrument off
and restart it.
Check the connections.
Change the rim detector.
24 English
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