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Your new Capsule X comes with a complementary 2-year guarantee.
Your proof of purchase acts as your registration document, please have this to
hand if you ever need to contact Halo.
Warranty registration
What’s covered
• If Capsule is used in the way it is intended and breaks down whilct being used for
normal domestic cleaning within the guarantee period it’s our responsibility to
repair or replace it.
What’s excluded
• Normal wear and tear of consumable items, for example belts, filters,
Dust Pouches, Motor Brush Head etc.
• Batteries or rechargeable batteries which have become faulty or have
a reduced life as a result of normal wear or improper handling.
• Accidental damage as a result of:
• Use not in accordance with the user guide.
• Not carrying out regular maintenance.
• Damage to cable.
• Blockages caused by misuse.
• Accidental Damage
• Faults caused by:
• Negligent use, misuse, neglect or careless operation of Capsule X not
in accordance with the user guide.
• Use of Capsule X for anything other than normal domestic purposes
in the country it was purchased.
• Use of parts, accessories and consumables which are not genuine
Halo components.
• Faulty installation or repairs unless carried out by a qualified electrician
or engineer.
For full warranty terms and conditions see capsuleclean.com/warranty
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