What to do if Healy Personal Care Products device won't connect to smartphone?
If your smartphone isn't connecting to your Healy Personal Care Products device, first ensure the device is powered on and restart the app. If that doesn't work, check your smartphone's Bluetooth settings and enable Bluetooth connectivity.
What to do if my Healy Personal Care Products device is not responding?
If your Healy Personal Care Products device is not responding, press and hold the power button for 10 seconds to trigger a hardware reset. If the problem persists, you should contact your authorized dealer or the manufacturer Healy GmbH.
Explains the device's purpose for energetic balancing and well-being.
Lists critical warnings, contraindications, and essential safety precautions for user protection.
Details the hardware and software components of the Healy device.
Details the physical components and their functions.
Describes the Healy APP's role in configuration and control.
Provides general advice on proper use, emphasizing reading instructions and intended purpose.
Guides through the process of setting up the Healy hardware and software.
Specifies the necessary Bluetooth version and operating system for the companion app.
Step-by-step instructions for installing the app on Android devices via Play Store.
Step-by-step instructions for installing the app on iOS devices via App Store.
Instructions for unpacking, checking, and charging the Healy device before first use.
Explains how to connect the Healy device to the smartphone application via Bluetooth.
Details how to properly connect the electrodes to the Healy device and apply them.
Guides on launching and starting applications using the smartphone interface.
Provides instructions on how to wear or attach the Healy device during application.
Explains how to initiate the last used program directly from the Healy device.
Describes methods to pause or terminate an ongoing application session.
Outlines safe methods for cleaning the Healy device using damp cloths and avoiding harsh chemicals.
Advises on proper storage conditions and recommends routine checks for device upkeep.
Lists common error messages and their corresponding causes and solutions for device problems.
Lists the included parts of the Healy system, such as the device and cables.
Provides general specifications and protection ratings for the device.
Lists detailed electrical specifications for power, output, and accuracy.
Specifies voltage, current, and connector types for charging the device.
Details input voltage, current, protection class, and battery capacity of the Healy.
States compliance with EU directives for electromagnetic compatibility.
Provides dimensions, weight, and cable lengths of the device and accessories.
Defines the environmental parameters for using and storing the Healy.
Defines the environmental parameters for using and storing the Healy.
Advises on the expected service life and proper disposal of the device.
Explains the meaning of various symbols found on the device, packaging, and labeling.
Lists the revision history of the document.
Provides instructions, warnings, and product life information for bracelet electrodes.
Describes the material and properties of the bracelet electrodes.
Details how to use, connect, and disconnect the bracelet electrodes safely.
Highlights specific warnings related to applying bracelet electrodes to the skin.
Explains factors influencing the lifespan of the bracelet electrodes.
Provides detailed guidance for using ear electrodes, including description and application notes.
Describes the ear electrodes and their use with adhesive felts.
Details how to clean and store the ear electrodes properly.
Explains how the service life of ear electrodes is determined.
Lists the connector type for the ear electrodes.
Provides crucial advice for optimal use and comfort with ear electrodes.
General| Connectivity | Bluetooth |
|---|---|
| Power Source | Rechargeable Battery |
| Compatibility | Android and iOS |
| Bluetooth Version | Bluetooth 4.0 |
| Category | Medical Device |
| Technology | Microcurrent |
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