Hellenbrand WM1-16M - Operating Conditions

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This owner’s manual is designed to assist owners and
installers with the operation, maintenance and installation
of your new water softener. It is our sincere hope that this
manual is clear, concise and helpful to both owner and
installer. We have included detailed instructions on gen-
eral operating conditions, pre-installation and installation
instructions, start-up and timer and meter programming. In
addition, we have included a troubleshooting guide for the
owner and service instructions complete with diagrams for
the installer.
Owners will appreciate the simplied, illustrated format
for operation, programming and troubleshooting. In the
event that you need professional assistance for servicing
your water softener, please contact a qualied plumbing
professional.
TABLE OF CONTENTS
Operating Conditions .................................................... Page 2
Physical & Capacity Specication ................................. Page 3
Job Specication Sheet ................................................ Page 3
Soft Water Basics .......................................................... Page 4
Pre-Installation Check List ............................................ Page 4
Installation Instructions ................................................. Page 4
Start-up ......................................................................... Page 6
Water Softener Disinfection ........................................... Page 7
Water Softener Draining Procedure ............................... Page 7
Programming ................................................................. Page 8
Troubleshooting ............................................................. Page 9
Service Instructions ................................................Page 10-11
Service Diagrams ................................................... Page 14-18
Warranty ...................................................................... Page 20
FREQUENTLY ASKED QUESTIONS
1. Do I still use the same amount of soap in the dishwasher and clothes washer and showers now that I have a water
softener? No, the Water Quality Association states soft water can save up to 55% on detergent use. Start with using 1/2
the amount of detergent previously used, this can be adjusted up or down based on preference. Soft water helps fabrics
last longer, because hardness minerals combined with soap can make fabric bers brittle.
2. What is the health impact of drinking soft water? The sodium added to water by softening is a non-issue most of the
time, even for people on a sodium restricted diet. One could soften up to 75 grains per gallon water with sodium chloride
and still be well within the US Food and Drug Administration's labeling of a "Low Sodium" beverage. People on a sodium-
restricted diet should consult their physician.
3. Should I use soft water for my plants? Some plants may be sensitive to even minute amounts of sodium. Suggest us-
ing hard water for watering plants, often a kitchen cold faucet is plumbed for hard water or the outside faucets are usually
plumbed for hard water. If not, you can place your softener on bypass and ll water containers at the closest sink. Water
from a reverse osmosis system can always be used to water plants.
4. Will water spots disappear now that I have soft water? Water spots caused by hardness scale will disappear with a
functioning water softener. However, other natural minerals dissolved in the water may cause spotting in high enough
concentrations. These mineral spots will be much easier to wipe away compared to hardness spotting.
5. Will soft water cause my water or ice cubes to look or taste different? Most people can tell the difference in taste
between hard and soft water, it is a personal preference. Ice cubes will appear the same, they may look cloudy due to
air in water or dissolved minerals, and this will not change because now they are made with softened water. A reverse
osmosis drinking water system will provide much clearer ice cubes.
Your water conditioner has been designed to adequately
handle up to 100 grains per gallon of hardness that might be
encountered as well as up to 2 ppm of Ferrous Bicarbonate
Iron. This is iron that is dissolved in an oxygen-free water supply.
It is not visible to the eye in a freshly drawn sample because the
water appears clear. But upon standing in contact with air, the
ferrous iron will become oxidized to the ferric state and start
to precipitate as a reddish brown oc. It can then be seen and
if allowed to remain in the supply will cause discolored water.
In order for your conditioner to remove the iron, air (oxygen)
must be kept from coming in contact with water until after it
has been passed through the water conditioner. In some cases,
additional equipment may be required to treat water supplies
having special characteristics, such as: ferric hydroxide iron, iron
bacteria, low pH, taste and odors, etc. If any question should
exist, contact your dealer or send a raw, untreated water sample
along with the model number of your conditioner. We will be
glad to recommend the proper regeneration interval or specify
any additional equipment thay might be needed.
This water softener is not intended to be used for treating
water that is microbiologically unsafe or of unknown quality
without adequate disinfection before or after treatment.
OPERATING CONDITIONS