13
EN
22. POSSIBLE FAULTS
Type of fault Cause Corrective action
Control panel completely
off (the oven does not work)
Incorrect electric connections to
the mains
Check the mains connection
No mains voltage Restore mains voltage
Thermal break safety device tripped Reset the thermal break safety device
Electronic card protection fuse
(control panel) burnt
Contact a qualifi ed technician
Cooking cycle set and
START
STOP
push button pressed:
the oven does not work
Door open or ajar Close the door
Damaged door switch device Contact a qualifi ed technician to
repair the sensor
Humidity production in
cooking chamber on:
No water fl ows from
the pipes (on the fans)
Incorrect connection to water mains
Connection of non-conforming pump
Check the connection to water mains
(electrovalve) or the connection of pump
Cut-off cock closed (electrovalve)
Tank without water (pump)
Check the cut-off cock
Check water level into the tank
Blocked water inlet fi lter Clean the fi lter
Electrovalve or pump water entrance
damaged
Contact a qualifi ed technician
to repair the solenoid
Door closed: water / vapour
comes out of the seal
Seal not fi tted correctly Check the seal fi tting
Damaged seal Contact a qualifi ed technician to
repair the seal
Handle mechanism loosened (lateral
opening door)
Contact a qualifi ed technician to
repair the prong
The oven does not cook
evenly
One of the motors is blocked or turns
slowly (If the oven has two motors)
Contact a qualifi ed technician to
repair the motor
The motors do not go into reverse Contact a qualifi ed technician to
repair the motor
Heating element not powered
or is damaged
Contact a qualifi ed technician to
repair the element
Lighting lamp in the cooking
chamber does not work
Damaged lamp Change the lamp
Light bulb “unscrewed”
Make sure the light bulb is fully
screwed-in
“ER1” appears on the display Breaking in the connection between
the cooking chamber probe (electronic
card) and the control panel
Check the connection to the control
panel
Damaged cooking chamber probe Contact a qualifi ed technician to
repair the probe