Why are my air inlets puing smoke?
openings. This occurs if the air controls are shut soon after adding new fuel to a very hot ire. Stop by opening the air controls to
increase combustion air and burning rate.
What is a lue draught?
The chimney has two main functions:
1) To safely remove the smoke, gases and fumes from the house.
2) To provide a suicient amount of draught (suction) in the appliance ensuring the ire keeps burning.
Draught is caused by the rising hot air in the chimney when the appliance is lit. Symptoms of poor performance related to lue
draught include:
the lue draught include nearby trees or buildings causing turbulence. We suggest installing a chimney cowl or anti-downdraught
cowl if you are experiencing issues with draught in your chimney. Please note issues with lue draught is out of the control of Hen-
ley Stoves and does not warrant a service call. We recommend you contact a chimney specialist if the addition of a cowl does not
resolve a lue draught issue.
Why is there no heat from my stove?
with insulation to prevent the heat from escaping.
is too much of a draw up the chimney.
3) A simple test would be to open the door of the stove when it is not lighting and listen to see if you can hear wind in the chimney.
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cialist and install an anti-up draught cowl.
vent in the room to use the stove eiciently.
1) To ensure maximum eiciency and to prevent the stove from smoking, the pipe at the back to the stove must be max 150mm
before the 45 degree bend in the pipe, otherwise the smoke will not be able to escape up the chimney.
because the chimney of your house is lower than the highest point of your roof which causes the wind to funnel down the chim-
ney. We recommend you install a rotary cowl to resolve the issue. We recommend you get your stove installed by a professional.
Why is the glass on the door of my stove dirty?
1) Simply open the airwash and pull the lever to the open position and open the primary. The airwash is normally located above the
door of the stove. The glass will become visibly clean. Please note the glass with become visibilly dirty when the ire stops. You may
wash the glass when the stove has cooled down. We recommend you always leave the airwash half open.
My grate has already burned out, why is this?
1) Burning large amounts of soley anthracite coal on a continuous basis the grate will burn out much quicker compared to using
the recommended fuel. We recommend you a mixture of fuels such as turf, briquettes smokeless coal and wood.
2) Not cleaning the grate after every ire will result in the grate buring out prematurely.
1) The chimney and the connecting lue pipe must be swept at least once a year. Ensure you remove any deposits from the oscillat-
ing grates, the irebox surfaces and the lue collar. We recommend you clean your chimney twice a year.
Frequently Asked Questions
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