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Troubleshooting
Problem Possible Causes Likely Solutions
Tool will not start. 1. Tool/s thermal reset breaker
tripped (if equipped).
2. Battery Pack not properly
connected.
3. Battery Pack not
properly charged.
4. Battery Pack burnt-out.
5. Internal damage or wear.
(Trigger, for example.)
1. Turn off tool and allow to cool.
Press reset button on tool.
2. Remove Battery Pack, make sure there are no
obstructions, reinsert the Battery Pack according
to its shape (it should only fit one way), and press
firmly until the Battery Pack locks in place.
3. Make sure Charger is connected and operating properly.
Give enough time for Battery Pack to recharge properly.
4. Dispose of old Battery Pack properly or recycle.
Replace Battery Pack.
5. Have technician service tool.
Tool operates
slowly.
1. Excess pressure applied
to workpiece.
2. Battery Pack power low.
3. Battery Pack wearing out.
1. Decrease pressure; allow tool to do the work.
2. Recharge Battery Pack.
3. Dispose of old Battery Pack properly or recycle.
Replace Battery Pack.
Performance
decreases
over time.
1. Router bit dull or damaged.
2. Battery Pack wearing out.
1. Keep Router bits in optimal condition.
Replace as needed.
2. Dispose of old Battery Pack properly or recycle.
Replace Battery Pack.
Excessive noise
or rattling.
Internal damage or wear
(bearings, for example.)
Have technician service tool.
Overheating. 1. Forcing tool to work too fast.
2. Router bit dull or damaged.
3. Blocked motor housing vents.
1. Allow tool to work at its own rate.
2. Keep Router bits in optimal condition.
Replace as needed.
3. Wear ANSI-approved safety goggles and NIOSH-
approved dust mask/respirator while blowing
dust out of motor using compressed air.
Follow all safety precautions whenever diagnosing or servicing the tool.
Disconnect power supply before service.