6. TROUBLE SHOOTING
Here are some helpful tips to help you to diagnose and rectify some common sources of trouble.
Problems Probable causes Solutions
Jet system does not
operate
• Air pump is too hot.
• Something is wrong with
the power box.
• Unplug the air pump. After the air pump has cooled,
insert the plug and press the Jet button to activate.
• Call for service if it does not reset.
Heating system does
not operate
• Temperature set too low.
• Dirty filter cartridge.
• Improper water levels.
• Heating element failed
• Set to a higher temperature (20-42°C).
• Clean/replace the filter cartridge in time.
• Add water to specified levels.
• Call for service
Filtering system
does not operate
• Dirty filter cartridge
• Something is wrong with the
power box
• Too low voltage or incorrect
frequency
• Clean/replace the filter cartridge in time.
• Call for service if it does not reset.
• Ask professional electrician to check whether the hou-
sehold input voltage or frequency is normal
Spa leakage • Spa is torn or punctured • Use provided repair patch
Water not clean • Insufficient filtering time
• Dirty filter cartridge
• Improper water maintenance
• Increase filtration time.
• Clean/replace the filter cartridge.
• Refer to the chemical manufacturer’s instructions
Display temperature
is higher than 42
degrees, after
stopping heating
function
• The display temperature may
suddenly rise because the residual
water in heating tank will be continue
heated by residual temperature
• Inlet blocked
• The temperature will return to normal few mintues la-
ter.
• Clean the inleSauber halten
Unlock code error E3 • Press the following buttons one after the other: 1 time
"On / Off", 3 times "Filter", 4 times "Heating" and 2
times "Ozone".
Page 18/26 17.12.20
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