HID FARGO INK1000 - Page 50

Category Error
Code
Message Explanation Resolution
9 Check PC time and
date settings
Computer date set
before cartridge
manufacture date
Reference Error Code 7.
10 Cartridge life
exceeded, replace
cartridge
Cartridge installation
date indicates
cartridge shelf life
exceeded
Replace ink cartridge.
11 Ink cartridge warranty
to expire soon, order
new cartridge
Cartridge installation
150-165 days
12 Ink cartridge warranty
to expire soon,
replace cartridge
Cartridge installation
166-182 days
13 Ink cartridge warranty
expired, cartridge
replacement
recommended
Cartridge installation
183-365 days
Replace ink cartridge.
14 Ink cartridge warranty
expired, cartridge
replacement
recommended
Final pop-up message
at 366 days
Replace ink cartridge.
15 Check ink cartridge
compatibility
Model compatibility
mismatch between
printer and cartridge
Replace ink cartridge with a cartridge
that is compatible with the printer
model.
16 Check ink cartridge
compatibility
Security checksum
mismatch between
printer and cartridge
Reference Error Code 15.
17 Check ink cartridge
compatibility
Project Guardian ID
mismatch, replace
cartridge
Reference Error Code 15.
Card 21 Check card supply Out of cards or
misfeed
Add cards and click Resume.
Printer 31 Top cover open Cover open Close the top cover (sliding ink cartridge
access).
32 Side cover open Cover open Close the side (jam) cover This cover can
get bumped and appear closed.
33 Front cover open Cover open Close the front cover (card input).
Operation 41 Check card inside
printer
Card jam Remove failed card from inside the
printer through the side or top door. Fan
and reload cards, click Resume.
42 Card picking reset
error
Picking reset error Reference Error Code 41.
43 Check card inside
printer
Card not ejected Reference Error Code 41. Clean print
table with alcohol soaked gauze pad.
PLT-04368, A.0 50 August 2020
Powering
Trusted Identities
HID® FARGO® INK1000
Windows User Guide