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Calibration Service
We recommend you send the device back for calibration once a year, and please contact
the local dealer for the information on maintenance points. For more detailed calibration
services, please refer to https://www.hikmicrotech.com/en/calibrationservices/2.
Using Environment
Make sure the running environment meets the requirement of the device. The operating
temperature shall be -10 °C to 50 °C (14 °F to 122 °F), and the operating humidity shall
be 95% or less.
This device can only be safely used in the region below 2000 meters above the sea level.
Place the device in a dry and well-ventilated environment.
DO NOT expose the device to high electromagnetic radiation or dusty environments.
DO NOT aim the lens at the sun or any other bright light.
When any laser equipment is in use, make sure that the device lens is not exposed to the
laser beam, or it may burn out.
DO NOT aim the lens at the sun or any other bright light.
The device is suitable for indoor and outdoor uses, but do not expose it in wet
conditions.
The level of protection is IP 54.
The pollution degree is 2.
Technical Support
The https://www.hikmicrotech.com/en/contact-us.html portal
will help you as a
HIKMICRO customer to get the most out of your HIKMICRO products. The portal gives you
access to our support team, software and documentation, service contacts, etc.
Emergency
If smoke, odor, or noise arises from the device, immediately turn off the power, unplug
the power cable, and contact the service center.
Laser Light Supplement Warning
Warning: The laser radiation emitted from the device can cause
eye injuries, burning of skin or inflammable substances. Prevent
eyes from direct laser. Before enabling the Light Supplement
function, make sure no human or inflammable substances are in
front of the laser lens. The wave length is 650 nm, and the power is less than 1 mW. The
laser meets the IEC60825-1:2014 standard.
Laser maintenance: It is not necessary to maintain the laser regularly. If the laser does not
work, the laser assembly needs to be replaced in the factory under warranty. Keep the
device power off when replacing laser assembly. Caution-Use of controls or adjustments
or performance of procedures other than those specified herein may result in hazardous