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HIKVISION DS-K3G4402 Series User Manual

HIKVISION DS-K3G4402 Series
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Tri-pod Turnstile User Manual
18
4.2 Tips and trouble shooting
Q1:When access board send open sigal,arm move reverse and indicator show reverse?
Reasons:open signal reverse connection
Solotion:exchange SW1 GND and SW2 GND terminal of board.
Q2: Indicator is not working?
Reasons:1. wires loose 2.indicator or board damage
Solution:1.Check connect wire of indicator
2.Repalce indicator or board.
Q3: How to achieve free for one way ?
1. Remove one of square solenoid
Q4: Arm can not push when swipe card and indicator show green ?
Solution: 1.Check 24V GND output for square solenoid 2.Replace new board or solenoid
Q5: Passing two or three people after swipe card at a time.
Reasons:
1. The Positon sensor didnt be touched by the right screw cap when the turn plate rotating. (Or
didnt receive the effective signal even touched)
2. The square solenoid does not stretch smoothly.
3. Control baord damage
Solution:
1.Move the position senor inward ,Check connect wires to board
2. Adjust square solenoid or replace new one.
3. Changing the square electromagnet.
4. Replace a new board.
Q6:Didnt drop arm automatically when power failure
Reasons: The drop arm device is putting too high so that the solenoid attracts plate, which button
can not press arm lock parts.
Solution: Firstly, adjusting drop arm device upper by hand, making the solenoid attract plate, then
unscrew the four screws on the drop arm device and press them down (normally attach the arm
lock parts is ok),at last , tightening the screw and circle dropout test.
Q7:The arm wont operate when power on.
Reasons:
1. The drop arm device is putting too high, raising the arm up by manual, but arm lock will push
drop arm device bottom, but solenoid can’t reach to the position which attract plate.
2.The drop arm device is putting too low, raising the arm up by manual, the arm lock will push
drop arm device bottom, after solenoid attract plate, the arm havent be fixed to the balance
position, so the bottom of drop arm device pressed the arm lock ,can’t be closed.

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HIKVISION DS-K3G4402 Series Specifications

General IconGeneral
BrandHIKVISION
ModelDS-K3G4402 Series
CategoryTurnstiles
LanguageEnglish

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