Hisense 40H5F - Quick Problem-Solving Tips

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Quick Problem-Solving Tips
When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the ti ps below. If the
problem is still not resolved, then contact us at one of the phone numbers on Page 2.
ISSUES POSSIBLE SOLUTIONS
No sound or picture
•CheckifthepowercordispluggedintoapoweredACoutlet.
•Pressthe
Power button
on the remote control to activate the unit from 'Standby' mode.
•ChecktoseeiftheLEDlightisonornot.Ifitis,thentheTVisreceivingpower.
I have connected an external source
to my TV and I get no picture and/or
sound.
•CheckforthecorrectoutputconnectionontheexternalsourceandforthecorrectinputconnectionontheTV.
•Makesureyouhavemadethecorrectselectionfortheinputmodefortheincomingsignal.
When I turn on my TV, there is a delay
for a few seconds before the picture
appears. Is this normal?
•Yes,thisisnormal.TheTVisinitializingandsearchingforprevioussettinginformation.
The picture is normal but there is no
sound
•Checkthevolumesettings.
•Checkif'Mute'modeissetto
On
.
Sound but no picture or black and
white picture
•Ifthepictureisblackandwhite,unplugtheTVfromtheACoutletandreplugitafter60seconds.
•CheckthattheColorissetto50orhigher.
•TrydifferentTVchannels.
The sound and/or picture is distorted
or appears wavy
•AnelectricappliancemaybeaffectingtheTV.Turnoffanyappliancesthatarenearbyandmoveitfartherawayfrom
the TV.
•InsertthepowerplugoftheTVsetintoanotherpoweroutlet.
The sound and picture is blurry or
cuts out
•Ifusinganexternalantenna,checkthedirection,positionandconnectionoftheantenna.
•Adjustthedirectionofyourantennaorresetorfinetunethechannel.
A horizontal or vertical stri pe
appears on the picture and/or the
picture is shaking
•Checkifthereisanapplianceorelectrictoolnearbythatiscausinginterference.
The plastic cabinet makes a "clicking"
type of sound
•The'click'soundcanoccurwhenthetemperatureofthetelevisionchanges.Thischangecausesthetelevisioncabinet
to expand or contract, which makes the sound. This is normal and the TV is OK.
The remote control does not work
•ConfirmthatTVstillhaspowerandisoperational.
•Changethebatteriesintheremotecontrol.
•Checkifthebatteriesarecorrectlyinstalled.