Hisense XClass User Manual (English)

Questions and Answers:

E
Eric DanielsJul 27, 2025
Why does my Hisense XClass TV have no sound or picture?
- D
  Dr. Courtney WestJul 27, 2025
  If your Hisense TV has no sound or picture, first ensure the power cord is securely plugged into a working outlet. Next, press the Power button on the remote to rule out sleep mode. Check if the LED light is on, indicating power. Verify that any external sources are correctly connected to the appropriate output and input connections. Finally, confirm that your TV is set to the correct input source, such as HDMI.
Y
yjordanJul 31, 2025
What to do if my Hisense XClass sound is on but there is no picture, or the picture is in black and white?
- T
  Tiffany CarrollAug 1, 2025
  If the sound is on but there's no picture, or the picture on your Hisense TV is in black and white, try unplugging the TV from the power outlet, wait for 60 seconds, and then plug it back in. Also, check the color settings under Settings > Picture and sound to ensure they are correctly configured.
B
Brittany ArnoldAug 5, 2025
How to fix a Hisense TV remote control that does not work?
- S
  Scott TaylorAug 5, 2025
  If your Hisense TV remote control isn't working, start by changing the batteries. If that doesn't solve the problem, double-check that the batteries are installed correctly, paying close attention to the polarity.
C
Charles RossAug 10, 2025
What to do if the picture is normal but there is no sound on my Hisense TV?
- D
  Daniel GrossAug 10, 2025
  Check the volume settings on your Hisense TV to ensure they are appropriately adjusted. Also, check if your TV is muted.
M
Mr. Darren MillerAug 13, 2025
Why is the sound and/or picture on my Hisense XClass TV distorted or appears wavy?
- D
  Donna FergusonAug 13, 2025
  If the sound and/or picture on your Hisense TV is distorted or appears wavy, an electrical appliance may be interfering with the TV. Turn off any nearby appliances and move them further away. You can also try plugging the TV into a different power outlet. If you're using an external antenna, check its direction, position, and connection. Try resetting or fine-tuning the channel. Also, check for any nearby appliances or electric tools that might be causing interference and remove them.
S
Susan MercadoAug 17, 2025
Why does my Hisense XClass make a "clicking" type of sound?
- A
  Amanda KellyAug 18, 2025
  If your Hisense TV makes a clicking sound, this is normal. It happens when the TV's temperature changes, causing the TV cabinet to expand or contract, which then causes the noise. Also, confirm that the TV still has power and is operational.
J
Jeffrey FloresAug 22, 2025
Why is there a delay before the picture appears on my Hisense XClass TV?
- D
  donaldgordonAug 22, 2025
  This delay is normal. Your Hisense TV is initializing and searching for previous setting information.