126
Phenomenon Cases not involving a machine defect
Reference 
page
The remote 
control does not 
work.
The batteries in the remote control are near the end.
Replace the batteries.
17
The ID numbers set in the projector and the remote 
control are different.
Press the ID button with the same ID number as the 
projector, then perform the desired operation. The ID 
number set in the projector can be displayed by pressing 
any of the ID buttons on the remote control for 3 seconds 
while the lamp is on.
17
Video screen
display freezes.
The FREEZE function is working.
Press FREEZE button to restore the screen to normal.
36
Colors have 
a faded- out 
appearance, 
or color tone is 
poor.
Color settings are not correctly adjusted.
Perform picture adjustments by changing the COLOR TEMP, 
COLOR and/or TINT settings, using the menu functions.
47
COLOR SPACE setting is not suitable.
Change the COLOR SPACE setting to AUTO, RGB, 
SMPTE240, REC709 or REC601. 
52
Pictures appear 
dark.
The brightness and/or contrast are adjusted to an 
extremely low level.
Adjust BRIGHTNESS and/or CONTRAST settings to a 
higher level using the menu function.
46
The projector is operating in Eco mode.
Set ECO MODE to NORMAL, and set AUTO ECO 
MODE to OFF, in the SETUP menu.
57
The lamp is approaching the end of its product 
lifetime.
Replace the lamp.
112, 113
Pictures appear 
blurry.
The lens cover is attached.
Remove the lens cover.
4
Either the focus and/or horizontal phase settings are 
not properly adjusted.
Adjust the focus using the FOCUS + / - buttons, and/or H 
PHASE using the menu function.
29, 51
(continued on next page)
Troubleshooting
Phenomena that may be easy to be mistaken for machine defects (continued)